Job Details : Summary :
Summary :
The Senior Patient Service Representative provides on-site lead for daily operations for the medical secretary. Serves as a liaison between Practitioners and patients to coordinate successful delivery of care and services.
Responsibilities :
- Assists patients in the checking in / checking out process and completing necessary paperwork.
- Educates patients in post care instructions and their healthcare coverage responsibilities.
- Scans medical insurance information and obtains authorizations from insurance carriers for medications or make up referrals to specialists as needed.
- Scans lab reports, consultations, office notes, and messages for placement in appropriate charts.
- Pulls charts for licensed practitioner or front desk staff as needed and files completed charts appropriately.
- Forwards records to Bon Secours Charity Health or other parties as directed.
- Assists physician in obtaining patient results and scheduling office appointments when needed.
- Maintains inventory of medical supplies, immunizations, and equipment to request supplies in a timely manner.
- Performs routine maintenance of medical equipment including logging daily temperatures of the refrigerator / freezer.
- Logs all samples received with expiration dates, manufacturers, and lot numbers.
- Records all distributed samples by patient name, date, and number of samples given.
- Checks expiration dates on all stored medications / immunizations on a weekly basis and keeps record of all expired items that are discarded.
- Records all injections and immunizations in medication log as well as patient chart.
- Performs all functions as necessary for the successful implementation of the NYS immunization transmissions.
- Handles all questions regarding the office and procedures.
- Reviews correspondence, memoranda, and routine reports and communicates with the Office Manager.
- Oversees the daily schedule for the physician.
- Understands and helps assure compliance with HIPAA.
- Performs other duties as assigned.
Qualifications / Requirements :
Experience :
Minimum of one (1) year of customer service and / or medical office experience preferred. Medical Assistant experience preferred.
Education :
High School Diploma or equivalent required.
Licenses / Certifications.
MA or Order entry certificate preferred.
Other : N / A
N / A
Special Requirements :
N / A
Patient Access Services Representative
Demonstrates and promotes service excellence at all times. Provides information on all insurance coverage and any patient financial responsibility to discharge planner. ...
Senior Patient Service Representative
The Senior Patient Service Representative provides on-site lead for daily operations for the medical secretary. Serves as a liaison between Practitioners and patients to coordinate successful delivery of care and services. Assists patients in the checking in/checking out process and completing neces...
Phlebotomist Patient Services Representative
As a Phlebotomist Patient Services Representative, you'll be the friendly face of our company, interacting with patients during routine check-ups and critical health decisions. Job Title: Phlebotomist Patient Services Representative. Keywords: phlebotomist, patient services representative, blood dra...
Patient Service Representative
A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient su...
Associate Patient Access Services Representative-PT
Aids in verification of patient insurance coverage and other related data with third party carriers for scheduled appointments/procedures; Aids in obtaining patient’s insurance authorization required for services; Documents authorization approvals and denials in computer systems; Collects money due ...
MSFS, Senior Investor Services Representative - Associate
MSFS, Senior Investor Services Representative - Associate. Responsibilities of a Senior Investor Services Representative include:. Morgan Stanley Fund Services is committed to providing the highest standard of services to the funds that we administer. Our close-knit Investor Services team is charged...
Patient Access Services Representative
Demonstrates and promotes service excellence at all times. Provides information on all insurance coverage and any patient financial responsibility to discharge planner. ...
Patient Service Representative
Open Door is seeking a bilingual (Spanish/English) Patient Service Representative for its Family Medical Center in Ossining, NY. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherw...
Phlebotomist Patient Services Representative
As a Phlebotomist Patient Services Representative, you'll be the friendly face of our company, interacting with patients during routine check-ups and critical health decisions. Phlebotomist Patient Services Representative. Customer service experience in a retail or service environment. Accuratel...
Patient Service Representative
Respects patient’s rights by knocking on the door, calling patient by name and identifying self before entering the patient’s room. Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures. Demonstrates a working knowledge of...