PARTS CLERK

POSITION SUMMARY

The Parts Counterperson interacts with the Heavy-Duty Fleets, truck drivers and repair shops. This position is responsible for assisting the customer to understand their parts needs, look up those parts and all associated needed components.

Offer alternative parts when the need is assessed or the customer requests. Asks for the sale, fills the order and pulls the parts for the customer when needed.

ESSENTIAL DUTIES and RESPONSIBILITIES

Assists on the phone or in person in a friendly, professional, and efficient manner. Assists orders Focuses on offering the right part the first time, accuracy is critical.

Finds all needed parts for the job they are performing. Keeps a list of and Follows up on all back-ordered parts daily Notifies the proper person when a needed part is not in stock to ensure stocking levels are correct.

May place emergency orders as needed with the approval of the Shop Manager. Follows Company policy and procedure, ensures all invoices / orders / confirmations are approved and signed.

Ensures parts storage area is kept clean, stocked and orderly. Ensures all paperwork is documented Keeps all work areas clean, orderly and free or clutter Other Duties as assigned by Supervisor

SUPERVISORY RESPONSIBILITIES / ORGANIZATIONAL STRUCTURE

Reports to the Shop Manager

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

EDUCATION and / or EXPERIENCE

Experience in Parts counter duties (Researching part numbers, stocking,) Functional knowledge of truck dealership Parts Operations Computer Experience

REQUIRED SKILLS

• Ability to work with others in a team environment and fosters healthy working relationships Ability to give and take directions in a fast-paced work environment Stays focused on and completes assigned tasks in a timely manner Consistency in reinforcing defined activities that drive desired results Customer friendly appearance and mannerism, Represent the company in a professional manner
• MUST BE COMPUTER LITERATE!!

PHYSICAL DEMANDS

Position requires extended periods of standing, sitting and working with the business system. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type : Full-time

Benefits :

• Dental insurance
• Health insurance
• Vision insurance

Schedule :

8 hour shift

Application Question(s) :

Must have experience in the Trucking Industry

Experience :

• Trucking : 1 year (Required)
• Computer literacy : 2 years (Required)

License / Certification :

Driver's License (Required)

Work Location : In person

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