Description
THIS IS A PART-TIME, IN-OFFICE POSITION
WORK HOURS 10 : 00AM - 2 : 00PM)
A Recording Document Assistant (RDA) is responsible for coordinating the general operations, this includes logging in all incoming documents and initial file set-up.
RDA’s will be responsible for processing document mail-backs and will assist in the posting of recording invoices and other post-close documentation.
A RDA is also responsible for all ePN day to day functions including but not limited to :
Clear and consistent communication with clients re : their needs and status inquiries
Be the secondary point of contact between client communication and internal operations for quick and prompt processing
Assist the Document Recording Specialist(s)
Researching online County indexes
Tracking communication with client regarding issues that need resolution
Skilled abilities with accounting and reconciliation of fees paid for daily work
ESSENTIAL FUNCTIONS :
Regular consistent attendance is required
Ability to work a specified schedule anytime from 7 : 00 a.m. to 8 : 00 p.m. Monday through Friday - THIS IS A PART-TIME POSITION
Must be personable, positive and a professional representative of the Company
Ability to accept supervision
Must have and maintain reliable transportation
Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.
e., peers, supervisors, outside customers, and vendors
Be the point of contact for client inquires and questions that may arise
Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person
Ability to work overtimes as requested and approved by supervisor
Perform other duties as assigned by supervisor
KNOWLEDGE / SKILLS / EXPERIENCE REQUIRED :
Strong attention to detail and organizational skills
Knowledge of real estate documents, title insurance, or escrow functions is preferred
Proficient computer skills including knowledge of Microsoft Office Suite and Outlook
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Ability to prioritize and handle large volumes of work with tight deadlines
PHYSICAL / MENTAL DEMANDS :
Ability to perform under pressure and be flexible with disruptions throughout the workday
Must be able to work approved and requested overtime, by supervisor
Repetitive and continual typing motion is required
Weight lifted on average lifting batches of documents 0-10 lbs
LI-KT1
LI-Part-time
We offer a competitive salary, and an excellent benefit package including health, life, and disability insurance; paid time off; and retirement plans
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