Position : Windows 11 Migration Technician
Location(s) : Nashville & Texas HQs- 70-100% travel required across US
Duration : 6 months, possible extension
Start Date : 6 / 24 / 2024
Job Description : We are seeking skilled and motivated Windows 11 Migration Specialists to join our team. The successful candidates will play a crucial role in the deployment 5K computers as part of a comprehensive Windows migration project across 100+ health clinics.
This is an exciting opportunity to contribute to a large-scale technology project.
Responsibilities :
- Up to 70% travel required. Remote support as required.
- Windows 11 Migration : Guide and execute the migration process, ensuring seamless transition from legacy computers to Leidos imaged computers for end users.
- Network Infrastructure installation : Installation of networking equipment, switches, routers, UPS, and associated interconnections / patching.
- Backup and Imaging : Assist users with configuring backups, imaging endpoint and restore data / settings.
- Data Migration : Transfer user profiles, files, and settings to the new Windows 11 endpoints.
- System Setup : Configure and optimize Windows 11 installations on individual computers.
- Application Installation : Install and configure required software applications.
- Post-Migration Support : Provide technical assistance to end-users both locally and remotely.
- Troubleshooting : Diagnose and resolve migration-related issues.
Qualifications :
- US Citizenship is required
- Experience : Minimum of 3 years in Windows migration projects.
- High School Degree required
- Proficiency in Trellix (FDE) and Trellix ePO for data security.
- Familiarity with Bomgar for remote support.
- Familiarity with ServiceNow for ticket management.
- Experience with Druva inSync for data backup and recovery.
- Experience with M365 including OneDrive and Teams.
- Understanding of multi-factor authentication (MFA) and public key infrastructure (PKI).
- Experience with VPN support and use.
- Experience with Windows imaging : PXE and USB imaging processes
30+ days ago