Director of Dispatch and Logistics

Work With Your Handz
Lincoln, RI, US
Full-time

Director of Dispatch and Logistics - Join our team and lead the way in operational excellence! Are you a leader who thrives in the fast-paced world of dispatch, where quick thinking and strategic decision-making are essential?

Do you have a knack for building high-performing teams and optimizing processes to achieve peak efficiency? If so, then we need your expertise! We are seeking a Director of Dispatch and Logistics to lead our dispatch operations across 8-10 branches.

To be successful, you'll be the director of our service scheduling for HVAC, plumbing, drain cleaning, and electrical services, skillfully coordinating every element to ensure a seamless customer experience and profitable for our organization.

What can we do for you? Competitive Compensation Target Earning is $125,000 - $150,000 plus 10% EBITDA Bonus! Stable work environment where your growth is encouraged and supported.

Continuous and extensive training and development opportunities. Medical, dental, and vision insurance. Long-term disability and company paid life insurance.

401K plan with company match. PTO and paid holidays. What You'll Do as Director of Dispatch and Logistics : Take command of local dispatch operations, ensuring flawless execution and exceeding productivity goals.

Train, Mentor and inspire a team of top-notch dispatchers, growing your team. Develop and implement strategies to handle service requests across diverse locations and weather conditions.

Efficiently manage multiple service requests, balance resources, and prioritize urgent needs for maximum profitability for our organization.

Optimize dispatch operations to maximize completed jobs, improve efficiency, and achieve financial goals. Strategically plan and manage the efficient movement of goods, materials, and personnel to ensure seamless operations.

Proactively identify and resolve logistical challenges, ensuring timely and cost-effective delivery of services. Develop and manage budgets, track expenses, and identify cost-saving measures to optimize financial performance.

Effectively allocate resources (personnel, equipment, materials) to meet operational needs while staying within budget. What You'll Need : Proven ability to scale teams and foster a collaborative, high-performance culture.

A master of dispatch management with a focus on efficiency and customer satisfaction. A cool head and strategic mind to navigate dynamic environments and fluctuating demands.

A knack for designing and executing plans that optimize resource allocation and service delivery. The Ideal Candidate : A results-driven leader with a strong background in multi-location dispatch operations, preferably within the HVAC, plumbing, or related industries.

A team-building expert with a track record of scaling teams to meet growing operational demands. A communication wizard with excellent problem-solving skills and a commitment to maintaining top-notch service quality.

MBTI Type : ESTJ (The Executive) - Practical, organized, and results-oriented, with natural leadership abilities. DISC Profile : High D (Dominance) and High C (Conscientiousness) - Driven, decisive, and detail-oriented, with a systematic approach and analytical skills.

Ready to Take the Lead? If you're a dispatch maestro who thrives in a dynamic environment and is passionate about building high-performing teams, we want to hear from you! Powered by JazzHR

10 days ago
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