About the Role
The Juris Professional Services Consultant is responsible for providing implementation and consulting services to Juris customers.
The consultant works independently and jointly with the Juris team to provide clients with "white glove" customer care, a broad range of legal accounting, accounts payable, billing, electronic billing, accounts receivable, reporting and all other related services to meet our customer needs.
Responsibilities
Ensuring successful software implementation experiences for clients across all of our products by learning our product suite inside and out
Leading all key implementation phases
Driving project plans, assigning timelines and resources and advising clients on how to become successful using our products
Utilizing existing delivery methodology while continually adding feedback and insights to our processes
Developing and maintaining the relationships within your named accounts and demonstrating value to key stakeholder
Working with other departments to prioritize, coordinate, and apply resources where needed
Being that internal champion that handles client issues, escalating appropriately and tracking to completion
Collaborating with team members on client troubleshooting and methodologies best practice
Requirements
Have extensive experience in consulting or professional services
Be able to solve bigger and more diverse requests and problems for a client
Be able to influence a range of audiences, both internally and externally
Demonstrate judgment based on the analysis of multiple sources of information
Be able to translate business issues into reactive changes
Be an expert in business, products, services, the market, and the needs of assigned accounts
Work in a way that works for you
We promote a healthy work / life balance across the organization. We offer an appealing working prospect for our people.
With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer
Health Benefits : Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits : 401(k) with match and an Employee Share Purchase Plan
Wellbeing : Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Juris Professional Services Consultant
The Juris Professional Services Consultant is responsible for providing implementation and consulting services to Juris customers. The consultant works independently and jointly with the Juris team to provide clients with "white glove" customer care, a broad range of legal accounting, accounts payab...
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