Dynamics 365 Lead - Sales & Customer Service-Richmond, VA - 23219

Greetings from Canopy One Solutions,Hope your day is treating you well!Please glance the requirement & respond me back with your finest consultant Resumes & Contact Details.

Project Details : Role : Dynamics 365 Lead - Sales & Customer Service Location : Richmond, VA - 23219Duration : 6+ months / longtermType : ContractInterview Criteria : Telephonic + Skype Job Description : Responsibilities : · Expertise in Dynamics 365 Customer Engagement Dynamics 365 Sales and Customer Service modules.

• Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage. · Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions.
• Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C · Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues;

document solutions, and work with system administrators and other IT resources to implement fixes. · Strong knowledge of Microsoft’s licensing model for Dynamics 365 and Power Platform.

• Adhere to best practices when implementing business solutions and define / refine a governance approach for the platform’s use at VDOT.
• Develop and disseminate documentation (requirements, recommendations, technical analysis, etc on platform usage. · Prepare mockups / prototypes based on requirements and use knowledge of Power Platform features / tools to offer solutions that meet business needs.
• Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution.
• Assist customers in discerning between Dynamics 365 / PowerApps / Power Automate and other technology offerings when gathering requirements;

identify efficient solutions and recommend alternatives to meet business needs. · Contribute to improving our processes and policies within the Business Enablement Services program.

• Preferred Experience with Devops in Power Platform (Power Pipelines / ALM Accelerator) · Other duties as assigned. Professional Experience : · Strong organizational and interpersonal skills.
• Logical, clear and concise written and verbal communication skills. · Ability to work seamlessly within a team as well as manage individual tasks.
• Ability to react quickly to a fast paced, rapidly changing environment. · Rely on experience and judgment to plan and accomplish goals.
• Independently perform a variety of complicated tasks. · Work with a team of Developers and System Engineers. · Communicate clearly and effectively, both speaking and in writing.
• Review & refine existing processes to better align with agency / group priorities. · Review the existing procedures and propose, execute, and / or direct necessary changes.
• Participate in on-call duties as necessary. · Be able to work from-home and still provide expected level of support. Be available to support after hours work as needed.
11 days ago