Job Description Summary
GE Aerospace is seeking a talented operations engineer focused on delivering outstanding support of its Identity and Access Management (IAM) platforms which are used throughout the company.
This person will become part of GEA's broader IAM architects, engineers, and developers. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing customer experiences.
Job Description
Essential Responsibilities :
- Become a subject matter expert for GEA's IAM products and / or possess broad knowledge of one or more : Saviynt IGA, Ping Directory, PingFederate, PingID, Active Directory, Entra, Virtual Directories, PKI, and / or Cyberark.
- Define requirements for and / or develop automated monitoring and alerting solutions to drive performance and availability.
- Perform comprehensive operational health checks of the entire services to identify areas of concern and track activities to drive improvements at all levels of the architecture.
- Develop availability measures that align with consumer experience to accurately assess the usability of crucial services.
- Define requirements for and / or develop automated monitoring solutions to identify potential problems before they impact our customers.
- Create new metrics and / or use existing metrics to identify incident trends or recurring problems that need root cause analysis.
- Investigate root cause of outages, identify corrective actions and apply across the enterprise.
- Use data to quantify defects and other problems to help prioritize getting them fixed.
- Develop and implement solutions for defects and when appropriate collaborate with IDM DevOps or product engineering team on solutions.
- Assess planned production changes to understand their impact and develop mitigation plans.
- Communicate changes, problems, and other items of interest to customers and stakeholders.
- Provide audit log data and process information in response to audit requests
Investigate and develop new best practices and methodologies.
Qualifications / Requirements :
Basic Qualifications :
- Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math)
- A minimum 5 years of IT experience in IT operations, DevOps, or development
Eligibility Requirements :
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
Desired Characteristics :
- Hands-on technical experience with identity management services and delivering these services on a large scale.
- Demonstrated experience with one or more IAM products or services such as Saviynt, Sailpoint, PingID, Ping Directory, Ping Federate, OCTA, Active Directory, Entra, PKI, Cyberark
- Experience with one or more the following : Java, JSP, HTML, J2EE, SOAP, XML,
- Experience with common scripting languages (Bash, Perl, Python, Ruby)
- Experience writing SQL to read / write from databases and creating filters to read for LDAP directories.
- Strong analytical and problem-solving skills - communicates in a clear and succinct manner, anticipates obstacles and develops plans to resolve.
- Continuous learner passionate about understanding how things work and motivated to find out why when they do not.
- Availability to respond to on-call escalations for urgent issues.
- Willing to work well within a small team in a dynamic, fast-paced environment.
- Experience in working in an agile environment.
Additional Job Description
Additional Information
Compensation Grade
LPB1
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunities Employer.
Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening.
Relocation Assistance Provided : No
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