Data Center Operations & Critical Facilities Manager

Data Center Operations & Critical Facilities Manager

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The Data Center Operations & Critical Facilities Manager is responsible for overseeing the implementation, maintenance, and continuous improvement of data center infrastructure and critical facility operations. This role ensures the reliability, performance, and availability of all assigned data centers through strategic planning, technical oversight, and team leadership. The manager will lead cross-functional initiatives, supervise on-site teams, and collaborate with engineering, IT, and facilities departments to deliver a resilient and high-performing data center environment.

What you'll do :

• Partner with off-site staff (e.g., Engineers, IT department staff, etc.) to collect and provide on-site information to address data center design, equipment installation, upgrading, cabling or technical maintenance, and to resolve issues at the site.
• Partner with Facilities staff to plan for and provision appropriate IT power requirements and requests in the assigned data centers.
• Collect a variety of information such as measurements, status of equipment, placement of telecom and computer cables, as required for use in the design and performance of the data center.
• Monitor and respond to both basic and complex equipment issues with a sense of urgency, escalating appropriately for those issues outside of employee's control.
• Respond to scheduled and unscheduled outages in a timely manner ensuring adherence to departmental procedures and standards appropriately escalating any issue outside employee control.
• Participate and lead in the activities associated with a variety of departmental projects ensuring established timelines are met. Prepare reports, material and documentation as needed.
• Provide direction, training, and guidance to the data center team.
• Appropriately manage escalations from other data center team members that could adversely impact the data center services being provided.

Experience you'll need to have :

How you'll work :

Experience that would be great to have :

Travel :

Sponsorship :

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please : Apply using your legal name. Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

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