Remote IT Network Operations Engineer (EST Hours)

PRACTICE OVERVIEW

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the , serving hospitals and other healthcare facilities across the nation.

As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare.

Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology.

Our support team is a vital force within the practice, using their gifts and talents to improve the overall healthcare experience.

Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

position summary

Radiology Partners IT Team is seeking a motivated, high performing IT Network Engineer. The incumbent will provide network services (switch, firewall, router, etc.

used in the practice of providing, supporting, and protecting radiology services network infrastructure. The successful candidate will enjoy using switch, router, wireless, and firewall technologies to automate solutions and optimize outcomes, focusing on continuous integration of acquisitions and new customers in a rapidly growing healthcare company.

Responsibilities to include; evaluating and assessing network technologies, processes, procedures, and controls. Designing, planning, and implementing solutions for the national Radiology Partners footprint and troubleshooting is required.

Position Duties and Responsibilities

• Work collaboratively in a highly matrixed organization with other IT team (Development, Service Desk, Integration and Clinical Applications) to support staff and remediate any issues that arise
• Maintain Cisco, Meraki, and other manufactures’ equipment environment across multiple geographies, facilities, and data centers.

Deploying new network solutions, decommissioning obsolete network devices, troubleshooting issues with existing networks and assisting other IT groups with specific network related tasks such as installing new devices and implementing security-team mandated changes and guidelines.

• network monitoring software (SNMP, ICMP, Syslog, or similar)
• Respond to Level 3 support tickets and provide timely support to other IT groups.
• Work on IT projects and be able to see project from planning stages to completion.
• Work with new hardware and software technologies and be able to understand and learn said technologies to become a Subject Matter Expert (SME) as needed or delegated by manager.
• Support and protect a mix of high-traffic cloud-based (IaaS), onsite and remote VPN infrastructures
• Review and advise with high-level design interaction diagrams, system functionality changes, packet modeling, data flow, and high-level interface specifications
• Provide general incident response for internal users
• Provide routine status reports and updates
• Documentation of current and future systems

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

Your background may not include all of the experiences outlined below, but you have a demonstrated track record of seeking new challenges, learning rapidly and delivering great results in a fast-paced, dynamic environment.

• Must be a team player, eager to collaborate, and adaptable
• Must be able to work closely with a small, geographically dispersed team
• Knowledge of hardware vendors and the tools associated with selected vendor products
• Have worked with and adhered to Change Control Management policies and implementation standards
• Experience working in a Radiology or healthcare environment is a plus
• Industry Certifications such as CCNA, CCDA, CCNP, or CCDP helpful
• Experience with continuous integration and acquisitions
• Experience designing and supporting secure cloud migrations
• Experience securing and monitoring IaaS services
• Experience with incident response and remediation, helpful attitude is a must
• Must have excellent conflict resolution skills

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential.

We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall.

We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all.

Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

The salary range for this position is $85,000 - $95,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location, etc.

This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).

When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment : (1) Personal Identifiers;

and (2) Education and Employment History.