Retail Loss Prevention Detective

JOB DESCRIPTION

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering.

Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Posting Notes : Marshalls Store 1029 10257 Ne Cascade Pwy Portland OR 97220

JOB SUMMARY

Responsible for protecting the assets of the Company, including Associates, Customer, merchandise, money, and property. Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, including external / internal theft resolution, encouraging a culture of honesty, and supporting / validating shrink / safety programs and operational excellence in partnership with the store team.

Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand.

Adheres to Company policies and maintains and supports Company culture and values.

Duties and Responsibilities

Utilizes all available resources (, documentation of external incidents, store external theft reports, video surveillance, archive video review, shared elements, LP and / or NTF blitzes, etc.

to identify external theft activity. Observe, apprehend and / or deter any acts of dishonesty from external sources (, shoplifting, habitual shoplifters, organized theft activity, ticket switching, etc.

at a level consistent with store shrink and theft activity with measured and balanced results.

Maintains appropriate evidence, demonstrates understanding of law enforcement procedures, and professionally participates in legal activities as needed (, court appearances, law enforcement communication, etc.

Files police reports on external theft

incidents that are significant in nature to communicate current theft trends and activity to law enforcement and provides digital evidence as requested to support potential prosecution of shoplifting subjects.

• Adheres to established shoplifter guidelines (, elements of proof, safety, non-violence policy, boundaries, non-productive detainments) and applies the Company priority decision making process and voluntary compliance techniques to ensure all apprehension attempts are made safely and in the best interests of the Company.
• Initiates internal incidents and conducts supervisor-approved investigations (, recognizes suspicious activity, conducts fact findings, conducts surveillances, and communicates findings) with consistent and measured results.

Uses proprietary Company case management platform to document internal incidents to maintain electronic case file, documenting case initiation, investigative tactics assigned and / or completed, and the steps of the investigative process.

Utilizes all available resources to resolve investigations. (, surveillances, video review, store paperwork, cash charting, TipLine / Hotline, exception reports, etc.

to initiate / substantiate internal cases.

• Maintains an effective partnership with store management and Associates through active engagement in shrink reduction, shrink messaging, damage prevention, and Associate safety.
• Actively supports and validates Associate use of Company shrink resources to mitigate / reduce shrink (, TipLine / Hotline, Associate awareness training, new hire LP orientations, damage programs).
• Monitors and validates the physical security and safety of the store and Associates (,cash handling, alarm system, locks and keys, camera system, safety guidelines).
• Completes all administrative duties in a timely and effective manner (, case management, investigative reports, audits).
• Encourages safety awareness, helps maintain a risk-free environment, and communicates workplace safety issues to management in a timely manner.
• Performs other duties as assigned.

We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.

Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes : Marshalls Store 1029 10257 Ne Cascade Pwy Portland OR 97220