Summary
- Building new sites and designing landing pages in SharePoint in partnership with content owners who are new to using SharePoint and IT SharePoint technical experts
- Enhance user experience by creating user-friendly layouts and maintaining a standardized, organized structure within the departments SharePoint and Shared Drive environment
- Maintaining SharePoint site and content / documents for select sites
- Providing change management support for SharePoint sites and / or features being decommissioned
- Accurately translating needs, requirements, and concerns between IT technical staff and scientists regarding security policies and user requests
- Drives timely completion of projects by coordinating resources and timetables with users and IT partners
- Verifies project results by conducting tests on systems implemented
- Reinforce established best practices to scientists and leaders about how to best utilize OneDrive vs. SharePoint vs. Network Shared Drives to store files and collaborate
- Providing change management support for transitioning between Network Shared Drive systems
- Compiling project reports and informing management regarding problems
In delivering this work, you will be expected to :
- Have strong Customer Service Skills
- Apply basic-level understanding of UX / UI principles to SharePoint site designs
- Troubleshoot user challenges with SharePoint Sites and Network Shared Drives
- Share and ensure the application of best practices that apply across functional groups within the department
- Communicate clearly, apply strong writing and presentation skills
- Work independently and within a team structure
- Work across business functions to ensure that data storage and collaboration needs for scientists are met at an individual / team level, while maintaining operational continuity at the organizational level
Requirements :
- Strong experience with building, designing, and maintaining SharePoint sites, preferably in Microsoft 365 (i.e. : SharePoint Online)
- Project management experience highly preferred
- Ability structure to vaguely defined problems while using creative yet pragmatic problem-solving approaches and execution management
- Highly effective written and verbal communication and interpersonal skills
- Strong presentation, facilitation, and stakeholder management skills
- Ability to quickly build a wide network of relationships and drive organizational engagement and alignment
- Talent for creating connectivity across multiple functions in a matrixed team environment
Preferred Qualifications :
- Undergraduate (BA / BS) degree, scientific field a plus (e.g. BSc in biology or immunology)
- At least 2 years of professional experience or accreditation in the life sciences or biopharmaceutical-discipline or industry
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