Talent.com
Sr. Manager, Compliance & Risk (LCRM)

Sr. Manager, Compliance & Risk (LCRM)

AchieveTempe, AZ, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

The Senior Manager, Compliance & Risk will lead a team of analysts and be responsible for the design and execution of a risk-based monitoring and quality control program that drives risk identification, mitigation, and continuous improvement across the business. Reporting to the Vice President, Head of Lending Compliance & Risk Management, this highly visible role will provide strategic leadership across lending businesses and shared service functions.

The ideal candidate is a collaborative problem solver with the ability to design and execute complex monitoring initiatives, partner with stakeholders, and leverage data-driven insights to enhance risk management practices.

THE ROLE : Specific job duties / responsibilities

  • Lead, coach, and develop and maintain an effective team of compliance and risk analysts.
  • Design and execute a comprehensive risk-based monitoring and quality control program.
  • Partner with business leaders, product managers, and data analysts to identify emerging risks and recommend effective control enhancements.
  • Analyze complex business processes and leverage data to guide conclusions and drive improvements.
  • Present findings, recommendations, and solutions to senior leadership with clarity and influence.
  • Collaborate across functions to ensure alignment with enterprise risk management and compliance requirements.
  • Serve as a subject matter expert on compliance monitoring, risk assessment, and issue remediation.

Qualifications

  • Bachelor’s degree or equivalent experience.
  • 7–10 years of financial services compliance, risk management, or audit experience with increasing levels of responsibility.
  • 7+ years of experience applying financial services laws, rules, and regulations to lending products and services, including identifying gaps, assessing risk levels, and designing effective solutions.
  • 5+ years of experience using omnichannel contact center solutions to support risk management, including rules-based analytics (experience with Genesys, Cresta, Call Miner, or similar tools is a plus).
  • 3+ years of technical experience leveraging software-based solutions to transform and analyze data (experience with Power BI, Python, Tableau, or similar coding / BI tools is a plus).
  • Strong interpersonal, communication, and influencing skills, with the ability to indirectly influence stakeholders outside of direct reporting lines.
  • Demonstrated ability to collaborate effectively, solve problems creatively, and operate with a high level of integrity.
  • Exceptional analytical and critical thinking skills, with the ability to identify root causes and develop both tactical and strategic solutions.
  • Strong project management skills, with proven ability to coordinate across multiple departments and functions.
  • Ability to negotiate, influence, and resolve issues collaboratively across business and functional teams.
  • Ability to identify key risks within business processes to inform a risk-based monitoring strategy and plan.
  • Demonstrated ability to oversee and analyze large data sets, identify trends, perform root cause analysis, and deliver actionable reporting to senior leadership.
  • Proven experience designing and executing monitoring activities and insights projects to deepen understanding of operational processes.
  • Experience in a leadership capacity, preferably in a high-volume call center environment.
  • Strong computer skills, specifically with Microsoft Office and Google products.
  • Strict attention to detail with the ability to produce high-quality work and review others’ outputs for accuracy.
  • Ability to thrive in a fast-paced, matrixed environment.
  • Self-starter with strong ownership, able to drive initiatives to resolution while escalating and reporting appropriately.
  • PREFERRED QUALIFICATIONS :

  • Advanced secondary degree or professional certification (e.g., CRCM, CERP)
  • Prior experience with external regulators and third-party audit providers
  • Data visualization knowledge on presenting actionable data and analysis
  • Additional Information

    Achieve well-being with :

  • Hybrid and remote work opportunities
  • 401 (k) with employer match
  • Medical, dental, and vision with HSA and FSA options
  • Competitive vacation and sick time off, as well as dedicated volunteer days
  • Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
  • Up to $5,250 paid back to you on eligible education expenses
  • Pet care discounts for your furry family members
  • Financial support in times of hardship with our Achieve Care Fund
  • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups
  • Work from home / hybrid :

    We are proudly offering hybrid options in the Phoenix, AZ metro market.

    Salary Range : $90,000 to $110,000 annually + bonus + benefits.

    This information represents the expected salary range for this role. Should we decide to make an offer for employment, we'll consider your location, experience, and other job-related factors.

    Join Achieve, change the future.

    At Achieve, we’re changing millions of lives.

    From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

    Attention Agencies & Search Firms : We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.

    serp_jobs.job_alerts.create_a_job

    Risk Compliance Manager • Tempe, AZ, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Clinical Compliance Manager

    Clinical Compliance Manager

    VirtualVocationsChandler, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Business Standards and Oversight.Key Responsibilities Provide oversight for regulatory and contractually required document management related to Utilization Ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior CRM Manager

    Senior CRM Manager

    VirtualVocationsGlendale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior CRM Manager to join their team.Key Responsibilities Generate hypotheses based on analytical data and customer journey maps Create business specifications and la...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Trade Compliance Manager

    Trade Compliance Manager

    VirtualVocationsGlendale, Arizona, United States
    serp_jobs.job_card.full_time
    Key Responsibilities Oversee and implement import and export compliance activities to ensure adherence to operational procedures and regulations Establish and maintain a holistic internal trade ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Fraud Strategy Risk and Compliance Manager

    Fraud Strategy Risk and Compliance Manager

    U.S. BancorpTempe, AZ, US
    serp_jobs.job_card.full_time
    Fraud Strategy Risk And Compliance Leader.Fraud Strategy Risk And Compliance is hiring a leader with oversight of Controls And Issues Management. This role will help ensure operational, regulatory, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Risk Manager

    Risk Manager

    Salt River Pima Maricopa Indian CommunityScottsdale, AZ, United States
    serp_jobs.job_card.full_time
    Definition Definition : Under general supervision from the Quality and Compliance Administrator, assists with management of quality and compliance activities for the Health & Human Services (HHS) De...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
    • serp_jobs.job_card.promoted
    Sr Manager Business Continuity

    Sr Manager Business Continuity

    Republic ServicesPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Manager, Business Continuity provides leadership and subject matter expertise in support of the Company's business continuity and enterprise risk management programs. This position collaborates with...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Compliance Manager - RN

    Clinical Compliance Manager - RN

    VirtualVocationsPhoenix, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Clinical Compliance Program Manager who will ensure compliance with Utilization Management and Quality Improvement Program regulations. Key Responsibilities : Facilitate ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    CMMC Compliance Engineer

    CMMC Compliance Engineer

    VirtualVocationsGlendale, Arizona, United States
    serp_jobs.job_card.full_time
    Key Responsibilities Interpret and apply CMMC and NIST SP 800-171 controls for client compliance Develop and maintain compliance documentation, including System Security Plans and Plans of Actio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Operational Risk Fraud Oversight Manager II

    Operational Risk Fraud Oversight Manager II

    City National BankPhoenix, Arizona, United States
    serp_jobs.job_card.full_time
    OPERATIONAL RISK FRAUD OVERSIGHT MANAGER II.Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Florida Licensed Compliance Director

    Florida Licensed Compliance Director

    VirtualVocationsGlendale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Compliance Director to lead and manage a robust compliance program remotely.Key Responsibilities Develop and oversee the corporate compliance framework, ensuring adhere...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Sr Business Risk & Controls Program Manager - Risk Training Mgmt & Communications

    Sr Business Risk & Controls Program Manager - Risk Training Mgmt & Communications

    First Citizens BankPhoenix, AZ, US
    serp_jobs.job_card.full_time
    This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. This role will be located in Raleigh or Charlotte, NC, or Phoenix, AZ....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager, Compliance

    Manager, Compliance

    MedImpactTempe, AZ, US
    serp_jobs.job_card.full_time
    MedImpact Healthcare Systems, Inc.Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Senior Director of CRM Analytics

    Senior Director of CRM Analytics

    VirtualVocationsGlendale, Arizona, United States
    serp_jobs.job_card.full_time
    Director, CRM Analytics & Data Science.Key Responsibilities Define and execute the long-term vision for CRM and retention strategy, integrating data science Lead the development of predictive mo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Compliance Analyst - FCM

    Compliance Analyst - FCM

    VirtualVocationsMesa, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Compliance Analyst - FCM (Futures Commission Merchant).Key Responsibilities Support the Chief Compliance Officer in governance and implementation of FCM's policies and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Sr. Risk and Controls Manager

    Sr. Risk and Controls Manager

    Early Warning ServicesScottsdale, AZ, US
    serp_jobs.job_card.full_time
    Compliance Risk And Controls Manager.At Early Warning, we've powered and protected the U.Zelle, Paze?, and so much more.As a trusted name in payments, we partner with thousands of institutions to i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Sr. Director Authentication & CIAM

    Sr. Director Authentication & CIAM

    Northern TrustTempe, AZ, US
    serp_jobs.job_card.full_time
    Sr Director, Authentication (IAA) And Client Identity And Access Management (CIAM).Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Sr. Compliance Advisor, Digital & Analytics (D&A) and Self-Directed Compliance

    Sr. Compliance Advisor, Digital & Analytics (D&A) and Self-Directed Compliance

    VanguardScottsdale, AZ, US
    serp_jobs.job_card.full_time
    The Senior Compliance Advisor will be an individual contributor responsible for collaborating to advise D&A and Personal Investor business teams on regulatory obligations.This team's role is to pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    RCM Manager

    RCM Manager

    VirtualVocationsGilbert, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a RCM Manager, Remote.Key Responsibilities Manage day-to-day production of multiple operational groups focusing on technology-driven processes and financial operations P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Risk Adjustment Analytics Manager

    Risk Adjustment Analytics Manager

    VirtualVocationsScottsdale, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a Sr Manager, Risk Adjustment Analytics.Key Responsibilities Lead financial and strategic aspects of CMS risk adjustment to provide actionable insights for executive deci...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    BSA Compliance Manager

    BSA Compliance Manager

    VirtualVocationsMesa, Arizona, United States
    serp_jobs.job_card.full_time
    A company is looking for a BSA Compliance Assistant Manager.Key Responsibilities Manage BSA team members to ensure compliance with CTR, MIR, CIP, and SAR reporting functions Oversee quality cont...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day