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Senior Support Engineer

VirtualVocations
Buffalo, New York, United States
Full-time

A company is looking for a Senior Support Engineer to join their Customer Success team.Key Responsibilities : Provide front-line customer support via email, screen sharing, and phone callsAssist customers with building multi-tier and complex environments in SkytapEngage with sales teams to ensure customer success and satisfactionRequired Qualifications : Extensive experience with Windows Desktop / Server and / or Linux operating systemsStrong background in VMware virtualization technologiesExperience with IBM Power Systems is a plusBaseline understanding of application-level networking (Layer 4 and above)Knowledge of at least one scripting language (Python, Ruby, etc.) is a plus

1 day ago
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