Job Description
Job Description
Benefits :
- Dental insurance
- Employee discounts
- Paid time off
- Vision insurance
As a Housekeeper at Home2 Suites - Wilmington Medical Park, you will be an essential member of our team, ensuring that our guests have a clean, comfortable and enjoyable stay.
Your primary responsibilities will include cleaning and maintaining guest rooms to the highest standards of cleanliness and hygiene.
We are looking for a dedicated, detail-oriented individual who takes pride in their work and contributes positively to our team environment.
Key Responsibilities
- Guest Room Cleaning :
- Thoroughly clean and sanitize guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms.
- Replace used linens with fresh ones, ensuring beds are made to hotel standards.
- Restock room amenities and supplies as needed.
- Inventory Management :
- Monitor and manage inventory of cleaning supplies and room amenities.
- Report any shortages or needed repairs to the Executive Housekeeper.
- Guest Service :
- Provide excellent customer service by responding promptly and courteously to guest requests or concerns.
- Report any issues or maintenance needs in guest rooms or common areas to the appropriate personnel.
- Safety and Compliance :
- Follow all safety procedures and protocols, including the proper handling of cleaning chemicals.
- Adhere to hotel policies and procedures to maintain a safe and clean work environment.
- Team Collaboration :
- Work closely with other housekeeping staff and hotel departments to ensure efficient operations and guest satisfaction.
- Participate in team meetings and training sessions as required.
Qualifications :
- High school diploma or equivalent preferred.
- Previous housekeeping or cleaning experience is a plus but not required.
- Ability to work efficiently both independently and as part of a team.
- Strong attention to detail and organizational skills.
- Good communication skills and a positive attitude.
- Physical stamina and the ability to lift and move heavy objects as needed.
- Flexibility to work various shifts, including weekends and holidays.
Join us and be a part of a team that values excellence, dedication, and exceptional guest experiences. We look forward to meeting you!
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