Food Runner - Chicago

Title : Food Runner

Time Out Market Chicago

We love what we do and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.

Our Market Food Runners provide outstanding guest service and product to ensure that each of our guests enjoy a memorable experience with each visit.

A Food Runner, also assists staff in delivering beverages and meal items to assigned tables. They are responsible for transporting food from the expediting counter to the appropriate table.

Job Description :

• Deliver Food and Beverage orders to customers quickly and accurately
• Maintain sanitary and food-safety standards
• Check in with customers to make sure they're having a good time
• Customer satisfaction reports should be forwarded to management and other relevant parties
• Handle a variety of unplanned consumer requests

Skills :

• Create and maintain a sense of urgency
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
• Ability to demonstrate a positive attitude always
• Ability to keep an open and objective view
• Ability to listen empathetically and be respectful always
• Ability to maintain composure and stay focused
• Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
• Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines

General Requirements :

• 21+ years of age
• Possession of or the ability to possess all state required work cards
• Must have a ANSI-accredited Food Handler certificate within 30 days of hire o (BASSET) license
• Proof of eligibility to work in the United States

Education Requirements :

High School Diploma preferred

Working Knowledge Requirements :

• Minimum of three to five (3-5) years’ experience in hospitality working in a high-volume bar
• OS systems
• Hospitality, Restaurant, Nightclub, Bar, and Lounge Operations
• Beer, wine, spirits
• Opening and closing duties
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Beverage presentation
• High volume operations

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Must present and maintain a professional image to further the overall theme of the venue
• Must have good positive energy to make it through the day
• Must be able to read the computer monitors
• Must be able to print legibly for guests to read
• Must be observant and quick to respond to various situations
• Must be able to move quickly through work and set the pace at venue
• Must be able to sit and / or stand for extended periods of time
• Must be dexterous and able to participate in all service aspects.
• Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
• Must be able to push and lift up to 50 lbs.
• Ability to use hands to handle, or feel objects, tools or controls
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
• Ability to talk, hear, taste, smell, and see to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Maintain a professional, neat and well-groomed appearance adhering to Company standards

Work Environment and Schedule :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Restaurant environment
• Noise level in the work environment is usually moderate. Occasionally work in an environment that is subject to varying levels of noise and crowds the severity of which depends upon Guest volume
• Work varied shifts to include days, nights, weekends and holidays
30+ days ago