Program Delivery Manager, Digital Identity

Program Delivery Manager, Digital Identity

Zurich Insurance Company Ltd is hiring a Program Delivery Manager, Digital Identity who will report to the Global Head of Digital Identity.

The Program Delivery Manager oversees all aspects of solutions architecture and software development in the domain of identity and access management and related middleware.

The position is responsible for sustaining and enhancing the operations of existing platforms, as well as coordinating and managing scope, estimations, and delivery of multiple small to large-scale projects to achieve desired organization goals and benefits.

The incumbent also provides expertise and advice for the organization and delivery of software application related services and systems to clients and performs other related duties.

Basic Qualifications :

• Bachelors degree and 7 or more years of experience in the information technology area OR
• Zurich Cybersecurity Technician Apprentice, including Associate Degree and 8 or more years of experience in the information security area OR
• High School Diploma or Equivalent and 9 or more years of experience in the information technology area AND
• Experience in information technology operations

Preferred Qualifications :

• Define program / project requirements; publish priorities for efforts within the program that will be broken down into multiple project streams and maintain master schedule with clear dependencies.
• Assist in the rapid execution of information security initiatives by maintaining an appropriate level of prioritization, focus and persistence in an environment of significant change and growth.
• Responsible for research, analysis, and design of all changes and improvements in existing IAM systems; to recommend and develop more efficient systems;

and to maintain all existing components.

Leads effort to resolve problems with programs in the production environments. Analyzes programs to ensure that they efficiently use computer and storage resources;

recommends appropriate changes as necessary.

• Conducts preliminary analyses of requirements for new or enhanced systems.
• Conducts preliminary analyses of cost / time requirements to determine the feasibility and scope of proposed projects.
• Develop, implement and maintain procedures to ensure a reliable and secure production environment.
• Strong practical experience in the following areas : Identity Management, Role Based Access Control, User Access Certification, Single Sign-on, Federated Identity, Privileged Access Management.
• Conduct program / project meetings, communicate individual roles and project / program expectations.
• Demonstrated experience in stakeholder management with an ability to influence, negotiate and meet expectations.
• Excellent written communications skills which demonstrate the ability to draft clear, concise specifications, documentation and reports.
• Evaluate effort estimates provided by technical teams / vendors and articulate them in a business-friendly language to non-technical people.
• Demonstrated ability to perform competently under pressure, handling interruptions and changes without losing productivity.
• Strong knowledge of information security concepts and security trends and practices.
• Able to participate and contribute to technical design discussions.
• Experience in IAM tools such as Oracle Identity Governance, SailPoint, Okta, CyberArk and HashiCorp.
• Good understanding of Enterprise directory architecture and design.
• Knowledge with web services security and management tools.
• Knowledge about the business processes to a level that is required to define solutions for the same in various IAM products.

Location(s) : AM - Schaumburg

Please ensure you read the below overview and requirements for this employment opportunity completely.

Remote Working : Hybrid

Schedule : Full Time

Employment Sponsorship Offered : Yes

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