Workplace Service Coordinator

PLEASE DO NOT SUBMIT HIGHER THAN / HR

MSP FEE ALREADY DEDUCTED)

Project Code (Please provide if applicable) : N / A

Please confirm if you have edited / modified the job template rate card within Fieldglass : No

Have you found a worker for this requisition?NO

Have you worked with a supplier on this requisition? NO

Do you have COUPA access? YES

Would you like supplier engagement? : NO

Would you like a supplier call? : NO

Will you schedule your own interviews in Fieldglass or would you like to opt-in for StaffUp support with scheduling? : opt-in for StaffUp to support

Aside from the job description, can you provide an overview of what a day for this contractor will look like?

Must have skills : Must be detail-oriented and organized, Solid communication / hospitality skills and some facilities or related experiance

Teachable skills : must be able to learn new technologies that we will teach

Optional skills : Knowledge of BOMA and ADA requirements, Ability to read and interpret floor plans and construction documents, Knowledge of mechanical, electrical, and plumbing (MEP), HVAC, and Building Trades

• How quickly are you looking to interview / hire? I'd like to start interviewing the week of / and hire someone by /
• I understand this is approximately a / / to / / contract. Any possibility of extension or going perm? If the person is a good fit I would look to extend or convert to perm if approved my my leadership team.
• This role is located in SF-CA.

Can this position be fully remote? No this role is required to be in the office days per week.

Does this worker need to by any hubs? Yes, they will be working out of the Salesforce Tower Mission Street in San Francisco CA days per week.

If the role requires the worker to be onsite? : Yes, days per week at the address listed above.

• Any specific time zones this candidate will need to work to accommodate? Pacific Standard Time
• How many interview rounds and will there be any assessments? The first round would be ( minute) interviews with separate people (usually back to back on the same day).

The second round would be an onsite interview. I would make a decision after the second interview.

Any other critical details to note for our suppliers?

We are currently a team of and looking to hire solid candidates to help support the + floors we occupy in Salelsforce Tower San Francisco.

We are expecting an increase in employees coming into the office begining October st due to company wide return to office requirements.

Department Description :

Global Real Estate and Workplace Services team members are part of an award-winning department continually pushing the boundaries of Corporate Real Estate in support of Salesforce’s + offices, in over cities, accommodating , employees.

From our urban campus, Salesforce Towers fully activated lobbies and cutting-edge workplace designs, we challenge ourselves to strive to surprise and delight our employees and guests every day.

In Global Real Estate and Workplace Services, we work collaboratively to respond to challenges, motivate each other to do the best work of our lives, and enthusiastically celebrate our successes.

Role Description :

The Lead Facilities Coordinator is responsible for maintaining the building's facilities and related supplemental assets.

Under direction from the Facilities Supervisor, the Lead Facilities Coordinator organizes, directs, and coordinates facilities maintenance, safety, and facilities program management functions.

Works cross-departmentally to ensure a safe, clean, and effective environment for Salesforce customers, employees, and guests.

When assigned the Lead Facilities Coordinator plans, organizes, and coordinates the full range of duties related to servicing, cleaning, maintaining, and repairing the company’s fixed facilities assets.

This individual will partner with and form a collaborative relationship and interface between building management, engineering, and / or those responsible for the maintenance and operation of the facility (Building Engineering : including electrical systems, mechanical systems, security contractors, janitorial services, and other various aspects of facility operations).

This position will ensure that facilities problems are identified and repaired quickly, will ensure that building management is delivering quality services, and will make sure that all internal customer and key stakeholder demands are being met.

The following is a summary of the job responsibilities :

Facilitate daily deliverables for internal SFDC employee requests, including furniture replacement needs, HVAC (hot / cold calls), key replacement, lighting adjustment, etc.

Provide oversight for Facilities Maintenance Programs.

Perform ongoing facility inspections conducting walkthroughs to ensure all building systems are operational (HVAC, electrical, plumbing, lighting, flooring, ceiling, roofing, fire systems, signs, pest control, energy management, landscaping, etc).

Coordinate work orders in the CAFM system to ensure proper creation, planning, updating, and timely closure.

Measure and publish Workplace Services and Facilities metrics to the management team; interpret data and recommend solutions

Efficiently and effectively deploy resources to improve productivity, eliminate waste, and lower costs.

Monitor, track, and execute facilities tickets for assigned building(s).

Participate in Workplace Services and Facilities software implementation projects.

Works with Facilities Manager and Building Coordinators to roll out a standard approach to maintenance management, preventative maintenance (PMs), and scheduling.

Works closely with Facilities Manager, Building Coordinators, Building Maintenance Engineers, and Vendor Partners to ensure timely workflow to execute agreed-upon SLAs.

Participates in facilities project meetings. Assist management staff in analysis and develop a budget to support facilities planning function.

Other duties as assigned.

Basic Requirements :

to years of professional experience in facilities planning

Knowledge of mechanical, electrical, and plumbing (MEP), HVAC, and Building Trades

Experience rolling out new CAFM and CMMS systems

Knowledge of BOMA and ADA requirements

Ability to read and interpret floor plans and construction documents

Proficiency with G-Mail, G-Cal, CAFM, and CMMS systems

Onsite presence is required

Must be detail-oriented and organized

Preferred Requirements :

Excellent interpersonal communication skills

Ability to adapt to changing priorities while managing multiple projects

Experience in delivering best-in-class customer service