Spa Receptionist

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music.

Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World.

We offer 345 elegant guest rooms and suites : and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city’s business and financial center.

Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.

Our Open Opportunity

The Four Seasons Hotel Chicago is looking for a Spa Receptionist who shares a passion for excellence and who infuses enthusiasm into everything they do.

We are looking for an energetic, experienced customer service professional with excellent interpersonal skills, ability to multitask, have a passion for service and hospitality.

Applicants will be a willing team player, comfortable with computer systems and willing to accept assignments on as need basis, in order to promote team work.

Flexibility to work early mornings, evenings, weekends and holidays.

Responsibilities

Display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees.

The ability to utilize a trace file, cashier sheets and handle the daily accounting.

Take reservation for all Spa treatments and services and balance all spa appointments.

Explain all Spa treatments and up-sell them.

Provide basic retail product information to guests and assist them in the selection of retail products. Activate and participate in spa products sales promotion.

Preferred Qualifications and Skills

Candidate must be fluent in English, both verbal and written.

Strong command of the English Language

Knowledge and ability to operate various electronic systems.

Service Passion for Luxury Hospitality

Requires attention to detail and problem-solving skills.

Candidates must have valid work authorization for the U.S.

Benefits of Working at Four Seasons

Four Seasons can offer what many hospitality professionals dream of an opportunity to build a life-long career with global potential and a real sense of pride in work well done.

In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios.

We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish.

Ultimately, our culture breeds success, and rewards it in many different ways.

Complimentary stays at Four Seasons worldwide (subject to availability)

Free employee meals prepared by the culinary team

Complimentary dry cleaning of employee uniforms

A robust benefit plan, including medical, dental, vision, life insurance, 401(k) and paid time off.

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Learn More About Who We Are :

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at 312-649-2153.

Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website -