PROGRAM ANALYST, REVENUE OPTIMIZATION
UW Medicine Ambulatory Business Operations has an outstanding opportunity for a PROGRAM ANALYST, REVENUE OPTIMIZATION
Work Schedule
100 FTE
HYBRID ON SITE AS BUSINESS NEEDS REQUIRE
POSITION HIGHLIGHTS
- Hybrid work location. Onsite work will be required for specific projects, meetings, and other priorities. Remote work also approved regularly
- Spearhead transformative initiatives across ambulatory clinics in the enterprise
- Collaborates with leaders, staff, and physicians across the enterprise and external entities to optimize revenue operations
DEPARTMENT DESCRIPTION
The UW Medicine Ambulatory Business Operations team serves as a central resource team supporting the goals and needs of the ambulatory division across the system including Harborview, UW Medical Center Montlake and Northwest, and UWM Primary Care.
PRIMARY JOB RESPONSIBILITIES
- Subject Matter Expert (SME) focused on revenue optimization, project management, front line staff training and support
- Lead cross-functional project teams, providing direction and support to ensure successful project delivery
- Implement industry best practices in revenue operations, ensuring transparency, accuracy, and fiscal responsibility
- Co-chair Ambulatory Insurance Meeting and represent ambulatory in revenue cycle and payor meetings
- Assist with Epic Revenue Cycle upgrades
- Develop reports for denials / write offs
- Prepare stakeholders for upcoming changes in contracts, technology, and processes, ensuring smooth financial processes
REQUIRED QUALIFICATIONS
- Bachelor’s Degree
- 6 to 8 years of experience in health care operations, clinic administration, process improvement and / or change management within a physician practice
- Deep knowledge of payors, plans, ambulatory clinic operations
- Demonstrated ability to develop, support and implement new services and programs
- Proven ability to implement and sustain change / improvements (change champion)
- Creative problem solver
- Consulting and coaching
- Insurance expertise. Experience in clinic patient service specialist, billing, and similar roles.
- Consulting and coaching
- Time management
- Financial and data analysis
- Ability to successfully apply quality management, process improvement and problem-solving tools and methodologies
- Demonstrated ability in critical thinking and analysis
- Experience facilitating multidisciplinary groups
- Microsoft application skills : Word, Excel, Visio, OneNote and Outlook
- Epic Application Skills : EpicCare, Prelude, and Cadence
- Knowledge of Insurance Portals : One Health Port, Availty, Insurance Web Tool
- Knowledge of Healthcare Industry changes; Pay for performance, Accountable Care Networks, Value Based Purchasing, Meaningful Use, and Quality based measures
- An equivalent combination of education and experience may substitute for stated requirements
ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FUTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center.
UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes : Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity.
Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.