CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

As a Customer Support Rep you'll: Be the primary port of first call for customer inquiries from schools & teachers; Help support schools in completing any bookings that they are struggling to make online; Work collaboratively with operations and sales to deliver an amazing service to schools and tea...

Accept customer calls and return customer. Work and learn from management teams to stay up to date on new products, services, and policies. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Handle incoming customer service call...

Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll: Deliver a best in class customer experience by responding promptly to customer inquiries; Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to oth...

Competitive Pay / Medical, dental and vision / PTO / Paid training - As a Customer Service Rep you'll: Answer inbound client calls to assist and resolve any concerns; Utilize high-performing customer service skills to meet and maintain expected KPI's; Conduct research to provide answers for customer...

Competitive pay / Benefits / Equipment provided - As a Customer Care Rep you'll: Answer technical support tickets via email, chat, Screen shares (Live troubleshooting), and phone; Communicate with customers in a professional and empathetic manner; Provide timely and accurate customer feedback; Manag...

Competitive Salary / Paid Training - As a Customer Service Rep you'll: Manage inbound and outbound calls; Resolve customer concerns effectively and efficiently; Build sustainable relationships and trust with customer accounts through open and interactive communication; Ensure customer satisfaction i...

Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, and assess each customer's need to offer a solution...

Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation providers, and other customers via phone and...

Competitive pay / Medical, dental & vision / PTO / 401k match - As a Customer Care Specialist you'll: Respond to customer-generated tickets and provide thoughtful, personalized communication; Ask questions and actively listen to customers to understand their issues, demonstrating respect and concern...

Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Engagement Specialist you'll: Answer and manage incoming calls, emails, chats; Assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience; Learn and follow all cust...