Clerical Specialist / Customer Service

SUNSHINE ENTERPRISE USA LLC
Detroit, MI, US
Full-time

Job Description

Job Description

Company Overview : Our client is seeking a dedicated Clerical Specialist / Customer Service professional to support the Clerks’ Office and Records Rooms across various divisions, including Civil / Family Domestic, Criminal, and Family / Juvenile.

This role involves performing essential clerical functions and delivering excellent customer service in a fast-paced legal environment.

Position Summary : The successful candidate shall have at least 3 years of experience in clerical and customer service roles, with a strong understanding of legal terminology and procedures.

Position Responsibilities

  • Performs highly responsible and difficult clerical assignments (e.g., memos, letters, data entry of court case information, vital statistic documents and spreadsheets, etc.)
  • Assists customers by processing requests by mail, phone, and in person
  • Entry of court case information into the court's case system, Odyssey.
  • Performs Other tasks as assigned

Minimum Qualifications and Necessary Attributes

  • High school diploma or GED equivalent.
  • At least 3 years of clerical and customer service experience, with strong multitasking skills, file maintenance abilities, and attention to detail.
  • Knowledge of the legal arena and the ability to perform at a high level with minimum supervision
  • The ability to meet required deadlines
  • Proficiency in learning and navigating new software systems efficiently.

Sunshine Enterprise USA is an Equal Opportunity Employer Minorities, Females, Veterans and Disabled Persons

17 days ago
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