Director of Nursing Engagement

Job Description

Overview

We are seeking a dynamic and motivated Director of Nursing Engagement, who would support and enhance relationships with nursing leaders (CNO Compass One) and nurses as part of the business partnership.

Competitive Benefits :

• Comprehensive Health / Dental / Vision coverage
• Generous Paid Time Off
• 401(k) with a 4% company match
• Short and Long-Term Disability coverage
• Tuition Reimbursement program
• Employee Referral Program
• Pet Insurance
• Discounts : Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

Responsibilities

As the Director of Nursing Engagement, your primary responsibility will be to support and enhance relationships with nursing leaders (CNO Compass One) and nurses as part of the business partnership.

You will develop nurse involvement action plans based on site-specific data in collaboration with the Compass One VP of Nursing, operators, and support teams.

Additionally, you will communicate nursing needs to operations and support teams in collaboration with the Compass One VP of Nursing.

The Director will also work closely with the Compass One VP and operations teams to strengthen nursing relationships within the current account base.

This role requires up to 50% nationwide travel, depending on specific needs. You will be responsible for scheduling travel accommodation within budget limits (costs covered by receiving support) and tracking spending within the communicated allowance.

• Identifies the current reality of the nursing / support service partnership.
• Develop and implement comprehensive engagement strategies tailored to various stakeholders, including clients, partners, and internal teams, to foster strong relationships and ensure alignment with organizational goals.
• Analyze engagement data and feedback to assess the effectiveness of initiatives, identify areas for improvement, and make data-driven decisions to enhance future engagement strategies.
• Establishes key relationships with Compass One CNO the hospital nursing staff (CNO, Case Management / Social Services, nurse leaders and Dieticians)
• Oversee the planning, execution, and measurement of engagement initiatives and events, ensuring they meet objectives, stay within budget, and deliver an elevated level of participant satisfaction.
• Responsible for assisting in nurse specific action plans in coordination with the on-site operations team and nursing leaders.
• Provides consultation to sales leaders on potential healthcare projects and collaborations with external partners.
• Participate in the Shared Governance / Nurse Council group that exists in designated locations (Partner with Compass nurse leadership in development)
• Identifies the operational resources to foster relationships.
• Identifies hospital operations and designs solutions around specific functions evaluate ED admission percentages, flow of business, heat map times that admissions occur and discharges).
• Facilitate cross-functional team meetings to ensure alignment on engagement objectives, share best practices, and coordinate efforts across departments.
• Maintains an awareness of the nurse satisfaction updates and industry conditions including internal and external to the accounts.
• Works closely with on-site management team to reach operational goals.
• Attend conferences that will enhance business development for the organization.
• Share standard processes and best practices from each organization / nurse conference.

Qualifications

• Registered Nurse
• 5 - 10 years of experience
• Senior Nurse Leadership experience desired
• Excellent organizational skills and ability to multi-task
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook

Who We Are :

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. With a commitment to excellence and creating positive experiences, we provide hospitality, full dining and quick-service restaurants, campus dining, diversity consultation, facility operations, and maintenance management.

Our core mission is to provide a positive experience to every relationship we are involved in : one guest, one client, one team member at a time.

As a fast-growing company, we have a growth plan to more than double in size over the next three years. Our focus on purpose, people, and performance drives us to give back to our communities, celebrate diversity, do the right thing, treat people with respect, and serve the highest quality food with world-class service.

• Purpose
• Give back to our communities
• Celebrate diversity
• People
• Do the right thing
• Treat people the way you want to be treated
• Always do your best
• Be accountable for our actions
• Performance
• Serve the highest quality food
• Provide world-class service
• Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.