Henderson - Behavioral Care Coordinator

SUMMARY :

As a Behavioral Coordinator within our organization, you will assume a vital role in overseeing and facilitating behavioral health services within skilled nursing facilities.

Working in collaboration with facility staff, healthcare professionals, and our interdisciplinary team, you will be responsible for ensuring the delivery of high-quality behavioral healthcare to meet the diverse needs of residents.

Your dedication to patient well-being and expertise in behavioral health will contribute significantly to enhancing the overall quality of care provided.

Responsibilities :

Participate in ongoing clinical training and case consultations as required and attend weekly in-person meetings with the facility clinical team.

Participate with in-person rounding alongside nursing facility staff to monitor and document patient behaviors in accordance with CMS guidelines.

Assist with behavioral intervention strategies to address challenging behaviors and promote positive coping mechanisms among residents.

Collaborate in person with facility teams to integrate behavioral health services seamlessly into the overall care plan, ensuring continuity and effectiveness of treatment.

Maintain accurate and up-to-date documentation in accordance with regulatory standards, company policies, and best practices.

Consult with healthcare providers within the organization or at contracted facilities as needed, facilitating referrals to specialized behavioral health services or resources.

Participate in company initiatives and performance enhancement activities to optimize the delivery of behavioral health services or program compliance within skilled nursing facilities.

Ensure compliance with all state, federal, local, and applicable state board requirements, provisions, and laws related to healthcare and behavioral health practices.

Adhere to all applicable company policies, practices, and procedures to maintain compliance with organizational standards.

Stay up-to-date with any required training, certifications, or continuing education requirements relevant to the role, compliance requirements, and regulatory standards.

Adhere to mandatory reporting standards, and company compliance requirements including but not limited to actively participating in investigations, audits, and monitoring activities as required.

Performing additional tasks, duties, and assignments as directed by your supervisor.

COMPETENC IES :

To excel in this role, you should possess the following competencies :

Behavioral Expertise : Proficiency in recognizing and understanding behavioral patterns of patients in skilled nursing facilities.

Interpersonal Skills : Strong interpersonal and communication skills, with the ability to establish rapport with patients, families, and interdisciplinary team members.

Critical Thinking : Ability to analyze complex situations, evaluate information objectively, and make well-reasoned decisions to support the efficient and effective completion of job tasks.

Cultural Competence : Sensitivity to cultural and diversity issues in mental health care and the ability to provide culturally responsive services.

Professionalism : Commitment to ethical practice, confidentiality, and professional standards of conduct in behavioral health services.

Collaboration : Ability to work collaboratively with multidisciplinary teams at contracted facilities and community partners to optimize patient outcomes.

Use of Technology : Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word, and Excel.

Proficient in the use of EHR software systems, preferably AthenaOne.

TRAVEL :

Travel to assigned nursing facilities is required for this position.

REQUIREMENTS :

An individual must be able to perform the essential functions satisfactorily with or without reasonable accommodations.

Adherence to applicable policies and procedures at contracted facilities, including infection control protocols and safety guidelines.

Tuberculosis (TB) screening with documented results, completed within the last (12) months.

Up-to-date COVID-19 vaccination, if required by contracted nursing facility.

Must have reliable transportation to travel to and from assigned nursing facilities.

EDUCATION & EXPERIENCE :

High School Diploma or Equivalent required.

Associate or bachelor’s degree in psychology, social work, or related field from an accredited college or university preferred.

Minimum of (2) years of experience working in a behavioral healthcare setting preferred.

CERTIFICATES AND LICENSES :

CPR & First Aide Certification required.

Non-violent Crisis Prevention (CPI) Certification preferred.

SUPERVISORY RESPONSIBILITIES :

None.

WORKING ENVIRONMENT :

This job operates primarily within the nursing facility setting at contracted facilities, with occasional administrative duties performed in an office or home office environment.

As such, the noise level may vary from quiet to high and may include ambient noise, including sounds commonly found in a healthcare setting.

Employees interact with and work near co-workers, residents, families, and healthcare professionals on a frequent basis.

Individuals in this role must be able to remain stationary for long periods while providing care, completing required documentation, and attending to residents' needs.

This position relies heavily on the ability to navigate electronic health records systems and utilize technology for patient care and documentation.

WORKING CONDITIONS :

Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with the role.

Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts, and patients.

Use of hands / fingers as the position requires constant operation of a computer, laptop, or tablet and other office productivity machinery, such as a calculator, or copy machine.

Exerting up to 10 pounds of force occasionally and / or a negligible amount of force infrequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Perform stooping or bending of the body downward and forward by bending the spine at the waist, often while interacting with residents, or exiting and entering a vehicle.

Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to residents, clients, or other employees accurately, loudly, clearly, and compassionately.

Hearing and perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication or via the phone, and to discern various auditory cues in a healthcare environment.

Ability to detect, determine, perceive, and identify information shown on a computer screen or within specific online software required for the completion of job tasks for the position.

Recognize, judge, inspect, and assess details and information either online, on a screen, or physically printed based on the method required to access such information necessary to follow through with the required functions of the position.

Adhere to infection control and safety protocols specific to a healthcare setting, including the use of personal protective equipment, proper hand hygiene, and maintaining a clean and sanitary environment for residents and staff.

ACKNOWLEDGEMENT :

Please note this job description is not intended to cover or contain a complete listing of activities, duties, or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

Job Type

• Full-Time
• Monday - Friday
• 3 Days in the field Monday through Wednesday, 2 days in the Henderson office
• Health, Vision, Dental Insurance
• PTO & 8 Paid holidays per year
• 401k with 3% company match
• A variety of voluntary benefits are available

Compensation

• $20.00 - $22.00 / hr
30+ days ago