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Bilingual Customer Advocate

VirtualVocations
Washington, District of Columbia, United States
Full-time

A company is looking for a Bilingual (Spanish) Customer Advocate 1 in Banking.Key Responsibilities : Handle a large volume of inbound customer contacts and build positive relationshipsSupport customer requests for research and documentation, coordinating with internal teamsMeet daily qualitative and quantitative targets for service, productivity, and qualityRequired Qualifications : High School Degree or Equivalent2+ years of contact center experience and / or comparable retail banking experienceBilingual - SpanishExperience with Salesforce or comparable CRM systemsExpertise with MS Office Suite

13 hours ago
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