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Service Delivery Executive

VirtualVocations
El Cajon, California, United States
Full-time

A company is looking for a Service Delivery Executive to manage service delivery programs within a matrix organization.Key ResponsibilitiesOversee and coordinate various service delivery teams to align with company objectivesEngage with C-suite executives to review performance, present SLAs, and discuss improvement plansIdentify opportunities for expanding service offerings within existing client accountsRequired Qualifications and EducationBachelor's degree in business administration, management, or a related field;

a master's degree is preferredA minimum of 8-10 years in a service delivery role with experience in managing large, cross-functional teamsProven experience in delivering large services programs within a matrix organizationStrong leadership skills with the ability to influence and motivate teamsExperience engaging with and negotiating at the C-level executive level

7 days ago
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