Manager, Cyber eDiscovery Senior Analyst

Center 3 (19075), United States of America, McLean, VirginiaManager, Cyber eDiscovery Senior Analyst

Capital One is looking for an eDiscovery analyst to join the Cyber Insider Threat and Technical Investigations Team. The role will work closely with other lines of business to support litigation and investigation requests utilizing multiple applications across electronic devices such as email archives, document management systems, laptops, workstations, servers, cell phones, and multi-cloud environments.

Personnel in this role perform, investigate, analyze, manage, and report on response activities related to legal discovery and enterprise investigation requests.

• The position tasks include, but are not limited to : creating and maintaining investigation and incident tracking information;
• planning, coordinating, performing, and managing investigation response activities; the collection, preservation, processing, and transfer of data;
• application, workflow, user, and infrastructure administration; drafting and presenting detailed investigative reports and summaries;

metrics and capacity reporting and forecasting; and investigation analysis tasks, including examining all available information, and supporting evidence or artifacts collected related to discovery and investigation request.

Responsibilities :

Utilize eDiscovery and forensic software to perform collections of electronically stored information (ESI) from data sources including email archives, document management systems, network drives, and other repositories in response to legal preservation, discovery, and enterprise investigation requests

Process collected data within eDiscovery applications and promote data to be reviewed by internal and external teams

Coordinate, troubleshoot, and provide technical support to resolve collection and processing exceptions and errors

Provide end-user training and support for the enterprise eDiscovery application

Create, update, and maintain program documentation and procedures

Provide support for coordination of data exports and transfers to outside partners and requesting parties

Maintain and serve as an administrator of the enterprise eDiscovery application including tasks related to case, user, software, and infrastructure management

Troubleshoot eDiscovery application and infrastructure issues

Develop, report, and present request life cycle metrics and capacity forecasting statistics and provide suggestions for improvements

Communicate efficiently and effectively with internal and external parties including other investigation teams, legal partners, and vendors while building strong working relationships

Collaborate on the development of custom tools, scripts, API integrations, and applications that will increase efficiency and effectiveness

Research and recommend eDiscovery and forensic tools that improve productivity and decrease request cycle times

Professional and effective secure handling and collection of digital evidence

Familiarity with laws and regulations regarding legal discovery and evidence collection procedures

Basic Qualifications :

High school diploma, or GED or equivalent certification

At least 6 years of experience in the Cyber or Legal field

At least 5 years of experience in eDiscovery or cyber forensics

Preferred Qualifications :

Bachelor's Degree in Computer Science, Cybersecurity or related field

6+ years of experience using eDiscovery collection and processing software (Relativity, Brainspace, Google Vault, etc.)

eDiscovery Certification such as Relativity Certified Administrator, ACEDS, Relativity Specialist and Pro certifications

Experience with custom scripting including Python

Experience with custom API development and integration for eDiscovery processes

Experience with forensic process and products

Experience with data collection and investigation in Cloud technologies

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site) : $201,400 - $229,900 for Manager, Cyber TechnicalSan Francisco, California (Hybrid On-Site) : $213,400 - $243,500 for Manager, Cyber Technical