Director of Customer Communication Managment

Director Of Customer Communication Management

Calling all innovators find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

We are seeking a visionary and hands-on Director of Customer Communications Management (CCM) to lead the strategy, development, and delivery of modern, high-impact customer communication solutions. This role will oversee multiple development teams and collaborate closely with product managers, operations, compliance, and business stakeholders to ensure communications are timely, personalized, and aligned with business objectives.

The ideal candidate brings a deep understanding of Quadient Inspire and OpenText Exstream platforms and is passionate about evolving customer communications into a competitive advantage through automation, integration, and customer-centric design.

Our commitment to equal opportunity : Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.