Job Description
Job Description
We are searching for a ServiceNow Admin - someone with hands-on ServiceNow system support and implementation experience. The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge.
Strong verbal and written communication skills are critical in this role due to the dynamic nature of collaborations with our internal teams, leaders, customers, stakeholders, vendors, and external teams.
Key Job Functions :
- Proactive Operations and Environment Maintenance
- Develop and configure ad-hoc ServiceNow enhancements / configurations
- Own issues and bring them to resolution as quickly as possible while providing proactive updates
- Strong communication skills
- Support architecture of platform and work with teams for implementation of tools and plugins
- Define KPIs for and monitor CMDB data quality
- Finding solutions from previous cases using the Knowledge Base
- Ensure ADO tickets are properly updated and asset management system is properly updated.
- Create clear and concise technical and process documentation
- Be proactive in taking ownership of tasks and managing them through completion and knowing when to ask for help
- Flexibility to learn new technologies and quickly adapt.
- Other duties as assigned.
To be successful you need to have :
- Strong knowledge of ServiceNow
- Strong Knowledge of Office products
- Strong Understanding of CMDB management
- Understanding of Active Directory
- Understanding of Discovery Tools (Discovery and SCCM)
- Understanding of ADO
- Basic analytical and problem-solving skills
- Strong interpersonal skills to interact with clients and team members
- Strong organizational skills
- Strong communication skills
- Ability to work independently but also in a team environment
- College degree or equivalent combination of education and experience
- Experience with end user services, information technology or related field preferred
Principal Inbound Product Manager AI Admin Experiences
Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their...
Principal Inbound Product Manager - AI Admin Experiences
What you get to do in this role: .Lead product strategy that sets us up for success as we look to grow to $10B+ in revenue.Communicate product priorities and build consensus.Assume leadership responsibilities as an accountable owner who is committed to outcomes regardless of your role or other org...
Principal Inbound Product Manager - AI Admin Experiences
Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their...
ServiceNow Admin
We are searching for a ServiceNow Admin - someone with hands-on ServiceNow system support and implementation experience. The ideal candidate will have hands-on experience with ServiceNow administration, configuration, maintenance, and CMDB knowledge. Develop and configure ad-hoc ServiceNow. Strong k...
Software Field Service Rep - Systems Administrator for Healthcare Vendor
The Field Service Representative (FSR) position is a Systems Administration position responsible for troubleshooting, repairing, installing, upgrading, and performing preventative maintenance on the Varian Medical Systems (VMS) software according to instructions and company guidelines. Troubleshooti...
Software Engineer II (Full Time) United States
Software Engineering, Computer Engineering, Electrical Engineering, a related program, or holders of equivalent academic certifications. Engineering, Information Technology, Supply Chain, Customer Experience, Security and Trust, etc. Our software engineers are the gurus behind the scenes, ensuring a...
Senior Software Developer Analyst
A company is looking for a Senior Software Developer Analyst. ...
Safer Design & Manufacturing Project Manager, Environment and Supply Chain Innovation (ESCI)
The Environment and Supply Chain Innovation (ESCI) group is seeking a skilled Project Manager, with not only a proven ability to project manage highly complex projects, but also strong interpersonal and relationship building skills, as well as ability to creatively problem solve. Strategically devel...
Remote Administrative Assistant (No Experience Required) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Administrative Assistant
UPS is hiring individuals to work as Administrative Assistants. Take the next step on your career journey as an Administrative Assistant at UPS!. ...