Job Description :
The Sr. Technical Program / Project Manager will identify, plan, and coordinate a set of related projects within the Retail Restaurant Tech and Digital program, to manage their interdependencies in support of specific business strategies.
They will apply project management principles, practices, and techniques to lead and control project schedule, scope, quality, cost, and performance risks independently, for multiple complex technology projects.
The Sr. Technical Program / Project Manager will coordinate the activities of the project team by becoming familiar with project scope and objectives, as well as the role and function of each team member.
The Sr. Technical Program / Project Manager will work closely with cross-discipline technology teams, leadership, and business partners to understand technical and business direction, milestones, and budget, as well as provide thought leadership to project management team.
- Undertakes program planning
- Develops and implements long-term goals and objectives to achieve the successful outcome of the program
- Manages execution of program
- Coordinates and facilitates delivery of program objectives
- Ensure timely completion of tasks, maintaining program schedule and target dates
- Successfully assesses program and project risks and formulates mitigation plans, successfully develops, and updates project budgets as required, and delivers successful programs and projects in a timely and cost-efficient manner as shown by project statistics
- Leads and directs high-priority matrix projects, which often require considerable resources and high levels of functional integration and interaction with project sponsors and teams
- Conducts program meetings at leadership and / or executive director levels
- Develops and manages a project change control process as needed to ensure project team operates within the scope of change approval process
- Assesses program and project issues and identifies solutions to meet productivity, quality and customer goals
- Prepares and executes program communication
- Ensures all program stakeholders receive orientation and appropriate training in accordance with organizational standards
- Conducts regular program status
- Manages program budget
Basic Qualifications :
- Basic Quals Minimum years of Program / Project management experience (such as : Project Lead, SCRUM Master, Agile Coach) working with technical teams developing enterprise class solutions
- Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery
- Ability to understand architectural and technical aspects of projects
- Excellent organizational, communication (written and verbal) and time management skills with attention to detail
- Experience with Agile Application Lifecycle Management and development tools like JIRA, Confluence Wiki
- Understanding of Agile technical practices, DevOps, and testing concepts (CI / CD, TDD)
- Experience in coaching and mentoring teams on project management practices including Agile, Lean, Kanban, Waterfall
- Experience with budget tracking and complex cost-benefit analysis
- Experience managing and prioritizing projects within the program and working seamlessly with various teams and stakeholders in a matrix organization
- Experience working in a team-oriented, collaborative environment
Preferred Skills :
- Technical project management experience in Retail
- Project Management Professional (PMP) Certification
- Agile Certifications (CSM; PMI-ACP; CSPO; SAFe; LeSS)
Required Education :
Bachelor's degree
Our benefits package includes :
- Comprehensive medical benefits
- Competitive pay
k) retirement plan
- and much more!
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