Position Purpose
Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining more than a company you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers.
With 65+ wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers.
It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction.
It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back again and again.
Essential Job Functions / Key Accountabilities
Sales
Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills.
- Demonstrated understanding and commitment to the store's sales mission on a daily, weekly, monthly basis.
- Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators.
- Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus.
- Demonstrate personal commitment to achieving store's targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity.
- Monitor and escalate customer or product issues to management in a timely and professional manner.
Operational Controls
As part of the store's team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to.
- Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures)
- Take initiative to re-stock shelves as needed, monitoring date codes and pricing
- Perform store maintenance & cleaning as directed. Maintain store cleanliness
- Comply with all Quality Assurance policies & procedures
Our Core Values :
- Excellence At Lindt we have passion for the best and pride in what we do we aspire for excellence in everything.
- Collaboration At Lindt are in it together, locally and globally with a shared purpose. We invest in our relationships and value each other.
- Entrepreneurship At Lindt we take ownership to drive results and make an impact we focus on what matters to deliver on our commitments.
- Innovation At Lindt we are always evolving to shape our future. We look for new and better ways to deliver success, adapt to change and build on our strengths.
- Responsibility At Lindt we act responsibly we treat others with respect, value diversity, and care for the environment to create a sustainable tomorrow.
Position Qualifications
Skills & Knowledge
- Ability to interact positively with customers
- Basic math and / or accounting skills
- Ability to take direction and execute work effectively
Experience
Required
- Prior retail experience, preferably in a specialty retail environment
- Regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 35 pounds, occasionally lift and / or move up to 50 pounds
- Ability to climb, balance, stoop, kneel, crouch and reach with arms
Education
Required
High School Graduate or equivalent
Other Requirements
Must be available to work nights, weekends (Saturday and Sundays) and Holidays
It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time.
Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description.
The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status.
Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.
As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free.
Requirements
Position Qualifications
Skills & Knowledge
- Ability to interact positively with customers
- Basic math and / or accounting skills
- Ability to take direction and execute work effectively
Experience
Required
- Prior retail experience, preferably in a specialty retail environment
- Regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 35 pounds, occasionally lift and / or move up to 50 pounds
- Ability to climb, balance, stoop, kneel, crouch and reach with arms
Education
Required
High School Graduate or equivalent
Other Requirements
Must be available to work nights, weekends (Saturday and Sundays) and Holidays
It is impossible to list every requirement for, or responsibility of, any position. Similarly we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time.
Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description.
The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability or veteran status.
Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.
As of July 2018, all Lindt & Sprüngli (USA) Inc. properties will be smoke and tobacco free.
Sales Associate - Part Time SIGN ON BONUS $250
Consistently contribute to the store's ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills. Demonstrated understanding and commitment to the store's sales mission on a da...
Regional CDL-A Driver - Earn $1,600/Week + Sign-On Bonus
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. Sign On Bonus: Pays you $1,750 at 30 & 90 days. Immediate 4...
Pulmonary/Critical Care - Part Time & Full Time Positions Available; Student Loan Repayment up to $250,000 and/or Incentive Pay
As part of our collaborative, multi-disciplinary healthcare team, you will enter a comprehensive, international system of care with no concerns about overhead expenses and malpractice insurance. When you become a pulmonary disease phyiscian and an officer on the U. Army healthcare team, you will hav...
Physical Therapist- $10,000 SIGN ON BONUS
Limited time only- $10,000 SIGN ON AVAILABLE FOR FULL-TIME. At York Hospital, our commitment is to make a positive difference in the lives of one another, our patients and our community by instilling our vision of Loving Kindness for all. The Physical Therapist makes an initial evaluation and plans ...
Anesthesiologist - Part Time & Full Time Positions Available; Student Loan Repayment up to $250,000 and/or Incentive Pay
There are invaluable opportunities like paid continuing education, humanitarian missions, leadership training and competitive benefit packages. For either path, you will work as part of a multidisciplinary team, surrounded by dedicated professionals who share your values and a passion for excellence...
Sales Associate Part Time - TOMMY HILFIGER
PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenshi...
Preventive Medicine - Part Time & Full Time Positions Available; Student Loan Repayment up to $250,000 and/or Incentive Pay
Generous sign-on bonus and retention bonus pay. Work alongside a team of renowned professionals in veterinary medicine, public health, audiology within the United States and its partner nations. Paid continuing medical education. As a preventive medicine officer on the U. ...
Commercial Driver - Up to $5,000 Sign On Bonus
We process more than 11 million tons of waste annually, converting million tons of waste into clean, renewable energy that powers 340,000 homes. Ensures the number of containers on the route reconciles to the service level listed on service list. These include waste-to-energy facilities, transfer st...
OB/GYN - Part Time & Full Time Positions Available; Student Loan Repayment up to $250,000 and/or Incentive Pay
There are invaluable opportunities like paid continuing education, humanitarian missions, leadership training and competitive benefit packages. For either path, you will work as part of a multidisciplinary team, surrounded by dedicated professionals who share your values and a passion for excellence...
Part Time & Full Time Positions Available; Student Loan Repayment up to $250,000 and/or Incentive Pay
For either path you choose, you will work as a part of a multidisciplinary team, surrounded by dedicated professionals who share your values and a passion for excellence. You will lead a well-trained team who examine, diagnose and evaluate a course of surgeries and treatments for a diverse patient b...