Job Title
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Key Account Manager, End Customer
Summary
Job Description
The KAM, End Customer will have the primary responsibility of being the point person within Axis as it relates to specific major end customer account relationships (multi-year, multi-region, >
$1 million, etc.) assigned by area sales management. This position will require a unique set of skills both technical and sales alike.
Communication with different departments within Axis Globally including sales, business development, marketing and technical services is required.
This candidate should reside in the Denver region.
Responsibilities
- Acts as the point person within Axis to manage all aspects of relationship with assigned major accounts
- Responsible for the daily management of accounts from its inception and assignment to the point of transition
- Responsible for strategic management of the accounts with the goal of deepening the Axis relationship across product lines, geographical boundaries and over an extended time horizon.
- Involved in the sale and implementation of accounts including : presentations and proposals to decision makers, site management of pilot installs, integration testing with ecosystem partners, etc
- Manages the relationship with all end-users and ecosystem partners involved in the account
- Builds a team around the account and coordinates all resources and communication between sales, business development, marketing, technical services, etc
- Writes and maintains all documentation related to the account. Including meeting minutes, notes, designs, Axis CRM, tracking tools. etc
- Involved in account design including : site surveys, camera recommendations, camera placement, field of view, pixels on target, site drawings (Visio, CAD, etc.
system design including 3rd party recommendations and integration
- Maintains precise documentation of product configuration and specifications that are relevant to the account
- Assembles necessary weekly / bi-weekly / monthly reporting as required
- Responsible for coordinating any post-sales support or technical assistance
- Perform other related duties as assigned
Essential Skills
- Strong account management and teambuilding skills with particular focus on attention to detail and strategic planning
- Proven ability to build strategic and trusted relationships at all levels with the end user
- Ability to manage relationships with multiple integrators, distributors & partners competing for the same account
- Strong communication (verbal, listening, written), presentation, and training skills
- High level of technical ability for shootouts, proof of concepts, pilots and pre & post-sale troubleshooting
- Ability to convey complex technologies and specifications easily
- Experienced design documentation skills (schematics, flow charts, metrics, FOV, pixels on target, etc.)
- Strong knowledge of the physical security market, including products and future trends
- Knowledge of video transport protocols and compression technologies
- Experience with Salesforce preferred
Education And Experience
- Bachelors’ Degree in Computer Science, Computer Engineering, Network Engineering, or Information Systems
- 5+ years in the role of Sales, National / Key Accounts, Sales Engineering, or Project Management ideally in the video and physical security markets.
Target Salary
$130,000 - $150,000 Total Target Compensation (based on education, experience, and location).
Physical Demands
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employee is occasionally required to lift 20-40 lbs.
- Ability to climb and stand on ladders or lifts for extended period of time.
- Ability to work with heights. Ceilings, ladders, roof tops, etc.
- Up to 60% travel is to be expected on occasion
Type of Employment
Permanent Employment
Posting End Date
2024-05-19
Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments.
Notice will be provided before we take any action.
About Axis Communications
We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications.
With around 4500 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected.
United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working.
Let s create a smarter, safer world
For more information about Axis, please visit our website www.axis.com.
Listen to Get To Know Axis Podcast
J-18808-Ljbffr
Strategic Account Manager - Key Retail Channel
This role is instrumental in driving sales growth, optimizing account performance, and ensuring exceptional customer experiences through this key retail platform. Ensure high levels of customer satisfaction by addressing issues promptly and working with customer service teams to resolve escalations ...
Key Account Manager - Golf Course
The Key Account Manager is responsible for forecasting, ordering, and developing relationships with concessionaire accounts throughout Denver and surrounding areas. As a Key Account Manager, youll work as part of a team to effectively execute POD growth within your accounts while assisting in schedu...
Strategic Account Manager - Key Retail Channel
This role is instrumental in driving sales growth, optimizing account performance, and ensuring exceptional customer experiences through this key retail platform. Ensure high levels of customer satisfaction by addressing issues promptly and working with customer service teams to resolve escalations ...
Outbound Sales Customer Account Manager - October 16th Start Date (Virtual NV, ID, MT, WY, UT, [...]
Retain business customers by mining and growing accounts through solution-based selling and account management via the telephone. Act as a business partner to existing customers with an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regu...
Key Account Manager - Denver Territory (Remote)
Anticipate environment/healthcare market and industry trends that could significantly impact short and long-term customer business, act on innovative customer insights that drive new business opportunities across customer groups and proactively identify niche/emerging solutions that would drive acco...
Key Account Sales Manager *Remote Position servicing Colorado and Wyoming
The Key Accounts Sales Manager is responsible for the management of assigned Key Accounts within MFCP. Responsible for the development of assigned Key Accounts including accountability for continuous achievement of sales and profit growth targets and execution of MFCP’s Key Accounts program short an...
Key Accounts Sales Manager
Manage customer needs through product development processes; provide technical assistance and information to customers; respond to customer inquiries; recommend and, if necessary, develop training programs for customers. The Key Account Sales Manager is responsible for selling business product lines...
Key Account Manager, Central
The Sanofi Solid Organ Transplant (SOT) Key Account Manager (KAM) role is a commercial sales field-based position focused on account management for Thymoglobulin at Kidney Transplant Center’s of Excellence. Solid Organ Transplant Key Account Manager - Central. KAM’s will work in tandem with Field Tr...
Customer Account Manager
The Customer Account Manager (CAM) will be responsible for detailed management of all customer accounts. This includes all aspects of onboarding new customers, maintaining customer and account information, account set-up, billing, renewals, associated account metrics, inventory data management, pay ...
Key Account Business Development Manager
As a Key Account Business Development Manager, you will be responsible for developing and maintaining strategic relationships with national multisite companies, expanding our customer base, and driving sales in the automatic door equipment and services industry. Support District Offices and the Nati...