Career Advisor
Department : Education, Training, and Youth Services
All potential applicants are encouraged to scroll through and read the complete job description before applying.
Employment Type : Permanent - Full Time
Location : Dorchester / Roxbury
Description
The MassHire Career Centers connect qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills, or find a new job.
Join us as a Career Advisor in creating a supportive and enriching environment for our community. If you are passionate about community development and possess the required skills, we invite you to apply.
Key Responsibilities
- Responsible for managing a high volume of customer interactions and meeting strict deadlines for services and data entry.
- Explain the procedure and process for Career Center services to customers, including career planning, job development, and labor market information, training opportunities, partner services, and referrals.
- Provide an initial assessment for customers and assistance with developing an employment plan, including goal setting.
- Review customers' work search activities, resumes, labor market information, and employment plans with them.
- Assist customers with resume review and development, cover letter review and development, job search strategies, provision of labor market information, job referrals, and referral to additional partner services.
- Provide customers with accurate information on compliance with unemployment insurance requirements in lay terms, reviewing their activities for compliance with unemployment insurance requirements, and reporting any compliance issues.
- Responsible for facilitating orientation workshops for new customers along with job search and career transition workshops for existing customers.
- Input relevant customer data by following all MOSES entry policies and utilize MOSES reports.
- Establish and maintain an effective working relationship with Career Center partners.
- Perform other related duties as assigned from time to time.
Skills, Knowledge, and Expertise
- Minimum of High School Diploma, or equivalent, required and a minimum of three years of customer service or relevant experience.
- An Associate’s or Bachelor’s degree in human services, public administration, business management, or related field and 2 years of experience working in a career center or other related experience is preferred.
- Effective communication and public speaking skills with the ability to advocate for career center customers.
- Ability to travel between centers for meetings or coverage needs and to partner sites.
- Bilingual skills are preferred.
Why Work Here
- Make a Difference : Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
- Inclusive Environment : ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
- Continuous Learning : We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
- Comprehensive Benefits : At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
- A Legacy of Impact : Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
- Teamwork & Camaraderie : Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.
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8 days ago