About the Role :
The Conference Planner will support the creation of world class events by creating and delivering a seamless registration, peer-to-peer and customer experience to all clients.
The candidate will be responsible for flawlessly delivering and executing on assigned virtual and in-person program responsibilities by managing all details related to registration, peer-to-peer, and customer experiences.
Primary Responsibilities :
Be an integral part of the Evanta Center of Excellence responsible for creating a registration, peer-to-peer and customer experience which is thoughtful and consistent
Be part of a cross-functional team that is responsible for creating registration journeys that are deliberate, personalized, and engaging
Drive continuous elevation, improvement, and innovation of the registration experiences (delegate, sponsors, and associates)
Provide input for attendee communications and MyEvanta.com, as well as onsite branding, build and journey related to the registration experience
Travel onsite to Evanta events and lead as Registration & peer-to-peer (approx. travel 25% - 30% annually)
Communication and collaboration across Evanta business to ensure seamless delivery of first-class virtual peer round tables, town halls and in-person conferences
Actively participate in the process of reviewing, enhancing, and executing event features and programs (virtually and in person), analyzing attendee feedback to ensure we are delivering exceptional, relevant experiences as it relates to Registration and peer-to-peer , ensuring alignment with the company objectives and vision
Frequent review and suggested improvements of team process documents and internal communication tools for both live and virtual events, including best practices for registration, peer-to-peer and customer experience
Participation in projects and processes that will streamline the way we deliver our events, aligned to our objectives
Lead in onsite role requirements for all meetings, ensuring the teams have all required registration, peer-to-peer and additional customer experience materials
Support vendor relationships as it relates to order fulfillment, inventory, purchases and payment and budgets (including forecasting)
When required, partner with the Community Program manager in customer tracking to minimize event attrition
Schedule Peer-to-Peer meetings and communicate with CPMs accordingly
Answer support requests submitted through MyEvanta App
Provide functional expertise to assess potential operational impacts on all departments
Drive internal engagement through effective communication and training
Support training presentations for registration, peer-to-peer and MyEvanta related topics such as session scanning, Phoenix badge printing, Peer-to-Peer and support requests
Secondary Responsibilities :
Support Gartner Destinations Conferences as needed (5% travel)
Effective relationships with other business units to inspired confidence in global teams and all of Gartner
Attendee and sponsor retention
Requirements :
Bachelor's degree required; with focus on events and / or marketing preferred
Minimum of 3 years of relevant experience within a corporate (or related) business environment
Ability to manage multiple tasks simultaneously and prioritize workload
Corporate and event management experience highly pr eferred
Multi-tasking, maintain composure and ability to manage multiple deadlines in a fast-paced environment
Strategic and client focused with great customer service skills and strong executive presence
Proficiency in the MS Office suite including Outlook, Word, Excel, and Power Point
Experience of database management, to include the production of reports out of database
Highly organized and high attention to detail
Strong written and verbal communication skills
Proven success working in a collaborative environment
Self-motivated and self-sufficient within a virtual first environment
Ability to build and maintain relationships with a high degree of professionalism
Ability to innovate and come up with new ideas, that will help us to continually improve our events
Ability to work as part of a team, but also work on events individually.
Willingness to travel regionally and internationally
Understanding and appreciation of technology
Someone who can run with a brief and bring ideas back to the table
Project management experience
LI-hybrid
LI-ConferencesOperations
LI-RB2
Who are we?
At Gartner, Inc. (NYSE : IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to more than 20,000 associates globally who support 15,000 client enterprises in 90 countries and territories.
We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference.
The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future.
How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.
This is why, year after year, we are recognized worldwide as a great place to work .
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 48,800 USD - 75,000 USD.
Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.
In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.
Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates.
We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability.
You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected] .
Job Requisition ID : 87551
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