Job Description
Job Description
Job Title : System Administrator 4 (Onsite)
Location : Richmond, VA
Duration : 12+ Months
Job Description :
System Administrator to support a 24 / 7 / 365 Life safety operations. Duties for this position include but limited to Configurations and Maintenance of Windows and Linux Servers.
Assisting Field and Local Staff issues. Other duties include on call rotation.
- Responds to Tier 1 support requests.
- On Call Rotation Required
- Provides exceptional customer service.
- Communicates effectively with teammates and customers of varying levels of technical expertise.
- Responds to all break / fix requests associated with end user resources.
- Configures and deploys new / replacement desktop / laptop computer equipment and peripherals.
- Maintains up-to-date project and architecture documentation.
- Maintains up-to-date inventory and maintenance records.
- Monitors system resources for server / service anomalies.
- Resolves connection issues between users and resources.
- Maintains detailed change history of changes.
- Supports team efforts to improve cybersecurity controls and defenses.
- Supports team efforts for threat hunting and mitigation.
- Manages time and resource constraints.
- Task Automation
Skills :
Skill Required / Desired Amount of Experience Help Desk SupportRequired1YearsCustomer ServiceRequired4YearsPatch ManagementRequired2YearsDesktop / Laptop / Server HardwareRequired4YearsDesktop / Server ApplicationsRequired3YearsGeneral Network KnowledgeRequired3YearsVirtualizationRequired3YearsBackup and RecoveryRequired4YearsHands -On w / Network EquipmentHighly desired2YearsCybersecurityHighly desired2YearsGeneral Database KnowledgeNice to have2YearsProgramming Knowledge - SQL / PHP / Bash / PowerShellNice to have2YearsSQL KnowledgeNice to have1Years
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