Hotel Chocolat has built a strong position as the UK’s favourite premium chocolate brand.
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
We offer a range extending from luxury giftable chocolates to alcohol and our pioneering drinking chocolate system; the Velvetiser.
Our mission is to make people happy through chocolate. Customers, colleagues, cacao farmers and suppliers can all benefit from the success we make together.
We’re looking for an Assistant Store Manager to support and lead the retail and cafe team, alongside the Store Manager.
You’ll be a people-focused and confident leader with spirit and passion in line with our products, people, and values, to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer.
Responsibilities :
- Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
- Drive store sales and profit plan and take action to maximise performance.
- Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
- Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.
Who You Are & What You Have :
- Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
- Demonstrable experience in high service guest interaction.
- Natural leadership qualities to get the best of your high performing team both individually and as a whole.
- A passion for chocolate, our brand and for giving the best service to our guests.
What We Offer :
- Incentives based on performance
- 50% unlimited staff discount to treat yourself and your friends and family
- 70% discount off a stay in our Hotel in St Lucia
- We recognise that our employees may wish to balance their work and family / home life and therefore we are open to discussions around flexible working
- A chance to work in an exciting, innovative and expanding company
If you want to be part of the team spreading happiness through chocolate, click Apply and we’ll be in touch!
At Hotel Chocolat, we treat each other with respect, equality and grace. Our mantra? Be brave. Be kind.
This People Pledge is underpinned by our values of Originality, Authenticity and Ethics. We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work.
We want you to be your AUTHENTIC self and feel comfortable to share your differences, and what makes you unique. Our commitment to being an ETHICAL business means we have a deep sense of fairness when it comes to the way we treat one another.
J-18808-Ljbffr
Assistant Store Manager, Sales Full Time
Assistant Store Manager, Sales Full Time. Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners. Title: Assistant Store Manager, Sales Full Time. Coordinate, delegate, prioritize, and meet store deadlines, ensuring follow-up o...
Assistant Store Manager - Kay Jewelers - American Dream Meadowlands
Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team members' standards achievement to attain sales and profit projections; contributing to an atmosphere of total customer satisfaction; developing skills and product knowledge of team members through...
Assistant Store Manager - Spirit
The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profi...
Assistant Store Manager
The Assistant Manager’s role is to ensure the smooth operation of a store in the absence of the Store Manager. Work with Store Manager and department managers in achieving sales and profitability goals. By leading, developing and training Team Members, the Assistant Manager is key in setting the pac...
Assistant Store Manager
Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values. Drive store sales and profit plan and take action to maximise performance. Aim to excee...
Assistant Retail Store Manager - Full Time - Freehold Mall - Freehold, NJ
You are an experienced Assistant Store Manager and you have:. Facilitate the on-boarding of New Starters, in-store. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. ...
Assistant Store Manager
As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. Assists Store Manager in re...
Senior Assistant Store Manager-HU
The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in a...
Assistant Store Manager PT
Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control. Assist in recruiting and training store personnel on proper store operations and procedures. Adhere to current visual guidelines includes: proper merchandising, signage...
Assistant Store Manager
We are looking for someone with specialty retail experience as an Assistant Store Manager in a leadership role. Our Assistant Team Leaders must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays. ...