Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Creates engaging, memorable experiences through recognizing and reacting to guests needs
- Receives, prepares and fulfills guest orders and other special deli requests
- Address guest concerns and resolves issues by practicing the boomerang principal
- Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures and replenishing all deli products on display
- Thoroughly and consistently trains new deli kitchen associates and provides support 30, 60, 90 days since hire to ensure high retention
- Assists Deli Manager with writing and conducting performance reviews of kitchen associates
- Encourages teamwork and leads by example through cooperative interactions with store and Support Office associates
- Delivers decisions on production levels by studying weekly movement report (items sold)
- Oversees quality control through monitoring recipe execution, shrink amounts and quality standards
- Orders all deli kitchen products from vendors and manages inventory
- Contributes to overall cleanliness of the department by cleaning, organizing, and sanitizing work areas, shelving, and sales floor as needed
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
- Other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability to perform the essential functions.
- High School Education or equivalent combination of education and experience
- 3+ of leadership experience (at least 1 years as manager) - retail or restaurant preferred
- Ability to deal tactfully and effectively with guests and all personnel
- Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
- Complete understanding of all safety requirements and company safety policies
- Must posses the ability to apply on-the job safety training to recognize and react to possible safety hazards on store premises.
Also requires proper training and knowledge of the following equipment / procedures : slicers, proper lifting techniques, trash compactor, baler, mixer, grinder, oven, and sham
Food Serv certification is preferred (Festival will pay in order to get certified)
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Stand in one spot for a long period of time, bend stoop, and kneel regularly
- Full range of upper body motion
- Lifting up to 50 pounds on a frequent basis
- May be exposed to extreme temperatures
WORK SCHEDULE
The Deli Kitchen Manager is a full-time, hourly position. The shift to be worked will include weekdays, weekends, and holidays.
Benefits Overview
WHY YOU'LL LOVE IT HERE :
- Associate Discount : Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
- Weekly Pay & Premium Pay : Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays.
Hourly full-time store associates receive time and a half on Sundays and select holidays.
- Two-Week Advanced Scheduling : Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
- Vision & Dental Insurance : Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
- Support : Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees;
our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
Save for Your Future : Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans.
The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates free ownership in the company and an opportunity to share in Festival’s growth and success.
Associates are given shares based on their years of service and earnings.
Address
800 E. Maes Avenue
City
Kimberly
State
Postal Code
54136
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