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Assistant Service Manager

Sewell
Plano, TX, US
Full-time

Assistant Service Manager (ASM)

About Sewell :

Sewell Automotive Companies is afamily-owned business founded in 1911. Our mission is to provide the bestvehicle sales and service experience for our customers.

We do this in a waythat fosters the continuous improvement of our people and our company. We are atop-performing, thoroughly professional, and genuinely caring organization inall that we do.

We have 19 dealerships and 8 collision centers located inDallas, Fort Worth, Grapevine, Plano, McKinney, Houston, Austin, San Antonio,and Sugar Land.

SewellAutomotive Companies offers opportunities with the following brands :

AudiBMWBuickCadillacGMCINEOSInfiniti

LandRoverLexusMercedes-BenzMINISubaru

Responsibilities :

Communicate with customers throughout allstages of the service process

Manage, organize, and track all customerservice concerns

Communicate service needs to the customerbased upon the technician’s diagnosis

Maintain a working knowledge of allmanufacturer vehicles and updates

Demonstrate a servant’s heart by creatingunique and personalized experiences

Represent Sewell in a professional and caringmanner

Achieve critical service goals and customersatisfaction goals

Requirements : Bachelor’s degree

Bachelor’s degree

Organization and attention to detail

Proficiency in all Microsoft Office products

Strong written and verbal communication skills

Luxury retail experience preferred

Experience in a fast-paced environment

Availability to work evenings and weekends

Self-motivation

Enjoys a competitive and assertive workenvironment

Benefits : A starting guarantee

A starting guarantee

Company car lease program

Continuous education opportunities

World-class training and associate development

401(k) with company match starting on day one

Medical, dental, and vision insurance

Tuition reimbursement for qualifyingassociates

Company-paid short-term disability

Life insurance and long-term disabilityoptions

Sewell Automotive Companiesmaintains a strong policy of equal employment opportunities for all associatesad applicants of employment.

We hire, train, promote, and compensate associateson the basis of personal and professional competence and potential foradvancement without regard for race, color, religion, sex, national origin, ageover 40, marital status, disability or citizenship as well as other classificationsprotected by applicable federal, state or local laws. EOE

30+ days ago
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