POSITION SUMMARY
The Assistant Food & Beverage Manager assists the Director and Manager to achieve the optimum performance of each operation outlet within the Food and Beverage department.
Responsibilities include, but not limited to : business planning, branding, menu / clubhouse design, service standards training, operational audits and the creative and conceptual development of new F&B experiences.
EXPERIENCE, EDUCATION AND SKILLS REQUIRED
- Three to five years restaurant management experience with proven track record of increased sales and high morale.
- Must possess computer proficiency and demonstrated skills in accounting.
- Strong organizational, leadership and problem-solving skills.
- Must have local health and alcohol awareness certification.
- Experience in high-volume restaurant experience a plus.
- Special Event / Banquet execution experience a plus.
- Proficient oral and written communication skill.
- Mature judgment and professionalism in handling all matters.
ESSENTIAL RESPONSIBILITIES
- Assist in the Vision of PGA WEST becoming one of the Top 5 Club Resorts in the United States focusing on Member and Guest experience, team development, and reinvestment strategies while delivering financial success to our partners.
- Have a working knowledge of laws, legal codes, government regulations regarding the food service industry, local liquor laws, health and safety standard and employee on the job injury reporting requirements.
- Assist Director and Manager in managing daily operations of food and beverage department.
- Complete payroll tasks daily; review time sheets, verify attendance and other earnings, evaluate missed breaks and penalty pay.
- Assist in hiring, training, and disciplining employees to achieve departmental objectives.
- Ensure that the staff follow standard operating procedures for operational efficiency.
- Conduct team meetings to discuss about ongoing issues and recommendations.
- Educate the staff on health department guidelines and safety and sanitation programs.
- Establish and enforce standards for food and beverage quality.
- Analyze guest concerns and recommend corrective actions.
- Provide outstanding customer services and ensure the elevation of customer satisfaction. Educate the team on how to enhance the guest's experience.
- Implement operational strategies to ensure quality and productivity in all areas of the department including Banquets.
- Ensure that the facility is maintained, clean, safe, and organized.
- Assist in inventory management and cost control activities while maintaining high quality.
PHYSICAL AND MENTAL DEMANDS
- Must be able to multitask, handle high volume and work well in a team environment.
- Must be able to lift upwards of 50 lbs. to waist height.
- Frequent bending turning, kneeling, and stooping.
- Exposure to hot and cold temperatures.
- Must be able to stand for extended periods.
- Repetitive motion required including computer entry.
- Must be able to operate a golf cart in a safe manner.
Other Requirements :
- Must be able to work nights, weekends and holidays as needed.
12 hours ago