RECEPTIONIST - TRANSPORTATION

Primary Purpose

Provide initial contact with public concerning inquiries, general information, or problems directing individuals to the proper authority for further handling.

Assist regular dispatcher when necessary.

Qualifications

Education / Certification / Licensure

• High school diploma or GED
• DPS School Bus Driver Certification or ability to obtain
• Ability to pass DOT physical
• Possess a good driving record as indicated on a Moter Vehicle Report

Special Knowledge / Skills

• Bilingual preferred
• Effective communication and interpersonal skills Strong organizational skills
• Knowledge of general office procedures
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Knowledge of dispatching procedures
• Good telephone and 2-way radio communication skills Proficient computer and typing skills
• Ability to receive and give verbal instructions effectively Ability and knowledge of bus routes
• Knowledge of student discipline procedure
• Ability to manage student behavior
• Ability to driver a Mini-Bus and Van

Experience

• Minimum of 2 years successful general office experience
• 2 Years of experience in school transportation (preferred)

Major Responsibilities and Duties

• Maintain reception area. Receive visitors and telephone calls; determine what assistance is needed and provide appropriate assistance / information and / or direct to appropriate office or
• Perform the usual office routines and practices associated with a productive
• Assist patrons when calling in for route
• Maintain log on all telephone calls received and two-way radio transmissions when
• Perform Skylert notifications as needed to keep parents, campuses, and district personnel
• Remain informed of accident response procedures, g., dispatch police, ambulance, drug testing agency, notify appropriate personnel and school(s);

assist in notifying parents of all students on the bus.

• Serve as a relief monitor as needed.
• Serve as a relief Class C driver as needed.
• Stay current with Department / District policies operating procedures and
• Assist the Transportation Team in maintaining accurate records and compliance with organizational standards.
• Maintain confidentiality
• Exhibit CCISD Core Values of trustworthiness, respect, responsibility, fairness, caring, and
• Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek
• Stay up-to-date professionally through the selection of quality professional learning opportunities for personal growth.
• Research district policy, precedent, and current practices prior to acting.
• Participate as an effective team member who contributes to district, department, and content
• Demonstrates proficient levels of technology
• Participates fully in drills and safety exercises to provide for the safety and overall emotional wellbeing of students.
• Utilize time wisely for effective management of job
• Maintain punctuality in daily work times, appointments, and
• Meet task completion deadlines established by
• Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers.
• Work cooperatively with co-workers and supervisors to ensure that the goals of the school / department are met.
• Maintain a positive and professional tone in all communication (i.e. email, written, and verbal).
• Perform other duties and accept other responsibilities as

Working Conditions

Mental Demands

Effective verbal communication; ability to maintain emotional control under stress of frequent interruptions, multiple tasks, and angry patrons

Physical Demands / Environmental Factors

Work morning and afternoon split shift; prolonged sitting; moderate walking, standing, stooping, bending, and lifting; work around high noise levels and vehicle exhaust / fuel fumes

Days in Contract : 230

Hours : 8

Pay Grade : Paraprofessional 4