A company is looking for a Contact Center Customer Experience Manager to oversee customer relationship management and lead a team of customer support supervisors.
Key ResponsibilitiesOversee daily operations of the contact center, managing inbound and outbound communicationsLead and coach a Customer Care team to ensure exceptional service and meet performance goalsResolve complex customer issues and collaborate with various teams to enhance customer service proceduresRequired Qualifications and EducationBachelor's degree or equivalent experience5 years of progressive customer service experience, preferably in a contact centerPrior experience managing direct reports in a multi-channel remote contact center environmentU.
S. citizenship due to contractual requirementsExperience using NICE CXone is preferred
Contact Center Customer Experience Manager
A company is looking for a Contact Center Customer Experience Manager to oversee customer relationship management and lead a team of customer support supervisors and specialists. Experience using NICE CXone and military move experience preferred. ...
Contact Center Account Manager
Relevant industry certifications could replace work experience. Experience with Salesforce preferred. Identify, and escalate issues or areas of concern for program or department performance to the appropriate managers or supervisors, and develop and implement strategies to address those issues or ar...
Omnichannel Customer Experience Manager
A company is looking for an Omnichannel Customer Experience & Innovation, Senior Manager. ...
Customer Experience Manager
From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. Environnement de magasin de détail public à prendre soin des clients; toutes les aires publiques sont climatisées; quelques en...
Contact Center Account Manager
A company is looking for a Contact Center Account Manager to lead the implementation of services and ensure client satisfaction. ...
Administrative Assistant Funding
A company is looking for a Part Time Administrative Assistant, Funding to support their funding department's operational needs. ...
Executive Administrative Assistant
The Senior Executive Assistant will be supporting Financial Advisors and serving as an integral part of the Operations Team that splits their time balancing between executing the plan the Advisor and the Client have agreed upon, and serving any and all Client needs. ...
Administrative Assistant (Remote)
D Aceto Services LLC is seeking a highly organized and detail-oriented Administrative Assistant to join our remote team. In this role, you will provide administrative support to ensure efficient operation of the office and assist team members in various tasks. ...
Work from Home - Online Product Tester - No experience ($25-$45 per hour)
Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). Telecommute (you can work from home, work or school). Product Testers are w...
WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour
Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses). Telecommute (you can work from home, work or school). Product Tes...