Search jobs > Irving, TX > Customer advocate

Customer Advocate

VirtualVocations
Irving, Texas, United States
Full-time

A company is looking for a Customer Advocate to provide exceptional service to customers regarding inquiries and complaints.

Key ResponsibilitiesEngage directly with customers via email or chat to address inquiries and resolve complaintsResearch and problem-solve to determine appropriate solutions and follow up as neededParticipate in team meetings and communicate regularly with team members to ensure customer coverageRequired Qualifications0-6 months of customer service experience (email, phone, or chat support)Basic knowledge of cloud-based applications and MS Office applicationsAptitude to quickly learn and navigate new technology and systemsIntermediate understanding of common Customer Experience best practicesAbility to adapt and respond to different types of customer characters

7 days ago
Related jobs
Promoted
VirtualVocations
Irving, Texas

A company is looking for a Customer Advocate (New Business Sales) to drive customer acquisition through a consultative approach. ...

Promoted
AAA Life Insurance Company
Dallas, Texas
Remote

Remote Member/Customer Services Advocate STARTING PAY $20 per hour!!!**. Our Customer Service teams play the starring role in our efforts to provide accurate and responsive service to our customers, ensuring high satisfaction, growth, and retention. Minimum 2 years experience in a customer service r...

Promoted
VirtualVocations
Irving, Texas

A company is looking for a Customer Advocate - Payroll to provide exceptional service and support to customers in a remote work environment. ...

Cavco Industries, Inc.
Plano, Texas

The Retail Customer Advocate ensures customer issues are addressed in a timely manner and in accordance with Palm Harbor Villages and manufacturing warranties and commitments. The Customer Advocate will also be providing assistance to the Retail Operations team in various job duties. The Advocate wi...

New York Life Insurance Co
Remote, TX, US
Remote

In this pivotal role, the Customer Service Advocate receives inbound customer calls on general inquiries regarding Short Term and State Disability benefits, eligibility, coverage and payment status, as well as provide solutions for customers and clients via phone. As a Contact Center Customer Servic...

TMX Finance LLC
Dallas, Texas

Thank you for expressing your interest in working at Community Choice Financial Family of Brands, one of the nation’s largest consumer specialty finance organizations! Overview As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive ...

Southern Glazer’s Wine & Spirits
Dallas, Texas

The Customer Advocate support customers in resolving issues related to self-service experience. Ultimately, the goal is to provide the highest customer satisfaction by providing better visibility and faster resolution of customer-related issues. Navigate customers through the process of submitting a...

Jobs for Humanity
Plano, Texas

Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions. Safelite’s first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customer...

Southern Glazer’s Wine & Spirits
Dallas, Texas

The Customer Advocate support customers in resolving issues related to self-service experience. Ultimately, the goal is to provide the highest customer satisfaction by providing better visibility and faster resolution of customer-related issues. Navigate customers through the process of submitting a...

w3r Consulting
Richardson, Texas

This position is responsible for researching and responding to written inquiries in a prompt, accurate and objective manner.Years of college or 2 years provider network contracting, credentialing, or servicing experience in a health care or health insurance environment.Experience in provider outreac...