Property Manager, Wheeler Terrace- DC

Enterprise Property Manager

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands all to make home and community places of pride, power and belonging.

Join us at enterprisecommunity.org

At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.

Job Description Summary :

Provides leadership, direction and oversight of overall operations for the property, ensuring a safe and attractive living environment for residents and a great place to work for associates, exceptional quality and service, sustained resident satisfaction and associate engagement, operational efficiency, and strong financial results.

Responsibilities :

• Consistently and genuinely demonstrate the HEROES principles of HELPFUL, ENGAGED, RESPONSIVE, OUTSTANDING, EXCELLENCE and SUCCESS in all activities and interactions.
• Attracts, retains, coaches, motivates and leads a high-performance team; holds the team accountable for meeting all mission, quality, safety and other performance standards.
• Oversee operations, marketing, financial management and maintenance of the assigned property.
• Continuously monitors the building, grounds, and surrounding areas to ensure that the community is safe, clean, and attractive; presents an exceptional impression for guests and prospective residents.
• Develops the community's annual operating budget and maintenance plans; monitors expenses, revenues and financial metrics; makes recommendations and adjustments as appropriate to achieve financial and other performance targets.
• Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
• Implements and monitors compliance with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures among all community staff and addresses variances quickly to ensure consistent compliance.
• Leads and directs sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
• Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
• Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
• Implements and monitors safety protocols; sets a strong example and holds associates accountable for practicing a culture of safety.
• Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social and educational activities and events.
• Prepares, monitors, and distributes reports on a variety of operational and financial data.
• Participates in and attends all required training sessions; ensures that all associates are fully trained and aware of job responsibilities.
• Identifies succession candidates and implements career development plans for property level associates.
• Supports other communities as assigned by management.
• Other duties as assigned.

Supervisory Responsibilities :

Essential Skills, Experience and Talents :

Total Rewards at Enterprise :