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Account Executive - Employee Benefits - People Solutions

Lockton
Grand Rapids, Michigan, US
Full-time

Your Responsibilities

Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

Description :

  • Maintains and enhances Lockton’s relationships with existing Clients by executing proactive, creative, and on-going contact initiatives
  • Proactively understands the requirements and needs of a Client account
  • Provide strategic planning and consulting advice to clients including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations
  • Consults with Clients to review investment options, bender services, fees, strategies and goals
  • Consults regularly with Clients to review large claims, abnormal utilization results, and monthly claims experience
  • Reviews and issues profitability assists on all fee-at-risk proposals
  • Assists in the establishment and attainment of revenue goals for existing and new business
  • Provides input in the development and implementation of policies and procedures, as well and operating and strategic plans within area of specialty
  • Develops and maintains dependable working relationships with carriers, broker servicing networks, and other providers
  • Oversees issue-resolution between Client and the Vendor
  • Coordinates market selection for new and renewal business on designated accounts
  • Initiates and duplicates new business report activities
  • Generates new business opportunities through cross-selling
  • Negotiates program terms and costs
  • May help coordinate the day-to-day administrative activities among those servicing the Client’s account including the coordination of all support services such as claims and loss control
  • Provides information, concepts, techniques, and programs to department Associates to improve and enhance working knowledge
  • Mentors and trains junior-level staff
  • Researches and understands industry trends, product development government regulations
  • Performs other responsibilities and duties as needed

Qualifications

Qualifications :

  • Bachelor’s Degree in Business Administration or related field and / or years of experience equivalent
  • Typically more than 7 years of Client services experience is required
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
  • Strong verbal and interpersonal communication skills required
  • Demonstrates strong working knowledge and experience within brokerage industry
  • Understands industry trends and governmental regulations
  • Ability to complete continuing education requirements as needed
  • Ability to attend company, department, and team meetings as required, including industry training sessions
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information
  • Ability to efficiently organize work and manage time in order to meet deadlines
  • Ability to travel by automobile and aircraft
  • Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
  • Ability to work on a computer for a prolonged amount of time
  • Ability to work outside of normal business hours as needed
  • Legally able to work in the United States

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2 days ago
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