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Support Analyst I - Pharmacy Technician

VirtualVocations
Fort Worth, Texas, United States
Full-time

A company is looking for a Support Analyst I to provide first-level technical support across business operations.Key ResponsibilitiesInvestigate and resolve software and hardware issuesInstall and configure new software and upgrades for usersMaintain high-quality customer service standards while managing support ticketsRequired QualificationsHigh School diploma or equivalent required;

Bachelor's Degree in a related field preferredPrior help desk support experienceExperience in retail pharmacy operations is desirableKnowledge of pharmacy systems and SQL ServerPharmacy Technician certification or state registration is a plus

3 days ago
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