Change Management Consultant

WHO WE ARE :

Keyrus Group is a trusted leader in Data Intelligence with offices across the globe in 26 countries. Our expert team provides strategic data engineering, data discovery, and data science solutions for our clients, primarily in the retail, non-profit, and financial services industries.

The Keyrus US team is currently expanding rapidly! Our team has doubled in the last two years and is continuing to grow! If you are looking to join an innovative startup-style company that has the support of an internationally recognized brand, we encourage you to apply and join our US team!

THE ROLE :

We are looking for a Change Management Consultant to join our Keyrus US office, motivated by a passion to deliver value for our customer's data technology solution investments by developing and implementing change management strategies and plans that result in faster adoption, increased proficiency, and minimize resistance.

This role also includes contributing to a growing Strategic Advisory practice and participating in practice development activities such as developing / enhancing practice offerings and marketing collateral.

Role and Responsibilities :

• Develop change management strategies and detailed plans for change initiatives that demonstrate an understanding of the customer's business needs by tailoring solutions to those specific needs
• Coach customers and project team on change management principles and their practical application in a project context
• Evaluate the effectiveness of change management strategies and tactics used to promote adoption using quantitative (user metrics, surveys, etc.

and qualitative (observations, communications, etc.) techniques and revise plans, if needed, based on results

• Conduct ongoing risk / impact assessments and provide support throughout the project to determine potential challenges / barriers / resistance and identify corresponding risk mitigation strategies
• Work closely with customer project owners to ensure expected benefits are realized
• Coordinate change management implementation activities, ensuring execution aligns with overall plans, commitments to customers, and schedule / cost targets
• Coordinate with project managers ensuring alignment between change management and technical implementation plans for the initiative
• Develop and execute (or supervise others executing) stakeholder, resistance management, communication, and training plans.
• Develop and deliver communications assets related to the change management plan, e.g., email communications templates, web content, etc.
• Develop and deliver training assets related to the change management plan, e.g., training slide decks, webinars, job aids, video shorts, FAQs, etc.
• Contribute to the growth and development of Strategic Advisory practice by participating in activities such as developing / enhancing practice offerings, marketing collateral, blogs, etc.

Skills and Knowledge :

• Proven experience and knowledge of change management methodologies and practices, particularly in the context of technology implementations
• Excellent communication (written and verbal), presentation and interpersonal skills
• A solid understanding of how people go through a change and the change process
• Excellent active listening skills and attention to detail
• Ability to engage and influence stakeholders at all levels of an organization
• Ability to analyze complex issues and facilitate decision-making processes
• Excellent critical thinking skills and ability to adapt and be flexible as project conditions warrant
• Ability to work independently with customers, be proactive, take initiative, and self-manage
• Strong technical skills utilizing Microsoft 360 tools (e.g., Power Point) for high impact presentations and / or facilitation of engagements
• Ability to learn new technology quickly and translate the benefits into training and communications assets
• Project management skills with the ability to manage multiple priorities and deadlines effectively.

Education and Experience

• Bachelor's degree in Business, Psychology, Education, Marketing, Technology or equivalent
• 3-5 years of professional experience in consulting, technology implementation, organizational change management, training / education, or related field (alternatively, an equivalent combination of education and experience is required)
• Experience with data technology solutions such as data warehouses, data lakes, and / or data visualization tools (e.g., Tableau, Power BI) preferred.

Desirable Qualifications

Advanced degree or change management certifications (e.g., Prosci) preferred

Why Keyrus?

• We are a Great Place to Work
• Hybrid model based in New York
• We offer a challenging environment where you'll work with cutting-edge technologies in the consulting world
• We provide competitive benefits and multiple opportunities for professional growth.

Willingness to travel to client sites, as necessary (typically less than 25%)

Discover our benefits!! https : / / www.keyrus.consulting / keyrus-us-benefits

Salary Disclosure :

The salary range for this position is $110k - $130k USD annually. The final salary offer will depend on factors including experience, qualifications, and location.

Join Keyrus team to work with global customers on innovative Data & Digital projects!

Department Management & Transformation Locations New York, NY Remote status Hybrid Remote