IT Systems Administrator

Position : IT System Administrator

Department : Information Technology

Location : On-site at Excelligence Learning Corp, Gardner, KS

Reports To : IT Operations Manager

Why Join Us?

Are you passionate about keeping technology running smoothly and securely? Do you thrive in a dynamic, fast-paced environment where your skills can make a real difference?

At Excelligence Learning Corp, we are committed to providing exceptional educational products, and our IT team plays a crucial role in ensuring our operations run without a hitch.

As an IT System Administrator, you'll be at the heart of our mission, maintaining and optimizing the technology infrastructure that supports our fulfillment center.

This is your chance to be a vital part of a team that values innovation, collaboration, and professional growth.

What You'll Do :

• Tech Troubleshooting : Diagnose and resolve hardware, software, and network issues to keep our warehouse operations running smoothly.
• System Setup : Install, configure, and maintain computer systems, software, and peripheral devices, ensuring they meet our high standards.
• Help Desk Hero : Provide friendly, efficient support for IT-related issues, helping our team members stay productive.
• Project Participation : Join exciting IT projects, from system upgrades to new deployments, and help drive our technology forward.
• Security & Maintenance : Assist in monitoring security events and keeping our systems safe, while maintaining IT inventory and asset management.
• Collaboration : Work closely with your team to identify and implement improvements that make our processes even better.

Your Key Responsibilities :

• Support our Warehouse Management System and ensure smooth daily operations.
• Manage Windows 11 desktops, providing expert support for both Windows and macOS environments.
• Build, set up, and provision workstations, laptops, and other equipment.
• Handle new employee setup and ensure everyone has the tech they need to succeed.
• Maintain our Server Room and coordinate with vendors for new services and equipment.

What You Bring to the Table :

• Technical Know-How : Familiarity with Warehouse Management Systems, ERP systems, Windows 11, Office 365, and more.
• Problem-Solving Skills : You're a critical thinker who loves diving into challenges and finding solutions.
• Customer Focus : Providing top-notch support and service is your priority.
• Team Spirit : You work well independently and as part of a team, and you're always ready to lend a hand.
• Adaptability : You're eager to learn new technologies and adapt to changes.

Preferred Qualifications :

• A degree in Information Technology, Engineering, or Operations Management is a plus.
• CompTIA A+ or similar industry certification, or equivalent experience.
• Experience in an IT Help Desk environment (1-3 years).

What to Expect :

• Hands-On Work : Be ready to lift and move equipment, navigate our busy warehouse, and handle the physical demands of the job.
• On-Site Presence : This role is on-site, with general office hours from 7 : 00 AM to 4 : 00 PM, Monday to Friday.
• Flexibility : Occasional after-hours work may be needed for system upgrades or service outages. We value your flexibility and readiness to step up when needed.

Why You'll Love Working Here :

At Excelligence Learning Corp, we're more than just a workplace-we're a community dedicated to supporting educational excellence.

You'll join a team that values innovation, collaboration, and a commitment to making a difference. If you're looking for a role where your skills will be valued and your career can grow, we'd love to have you on board.

Equal Employment Opportunity

Excelligence is an Equal Employment Opportunity (EEO) Employer. We are committed to providing equal employment opportunities to all employees, employment applicants, and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender, sex, pregnancy, gender identity or expression, sexual orientation, marital status, national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal law.