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Change Management consultant

DICE
Sunnyvale, California, US
Full-time

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Role : Change Management Consultant

Location : Sunnyvale, CA 94085- Hybrid role (Need local candidates in CA)

Job Type : Contract

Job Description :

  • Establish, maintain, and implement the Change and Release Management process for Financial Applications like Oracle E-business suite, SaaS applications (e.g. Coupa, Zuora)
  • Hands on experience in fin tech audit and compliance roles
  • Implement measures to safeguard the production environment through robust Change and Release Management procedures.
  • Ensure the use of standardized processes and procedures to handle changes efficiently and minimize incidents caused by changes.
  • Maintain an IT Change Calendar that includes a forward schedule of all planned changes.
  • Manage, coordinate, monitor, and report on change activities, ensuring adherence to established processes.
  • Audit and drive continuous improvement of the Change and Release Management process.
  • Collaborate with other IT teams to ensure seamless operational service delivery.
  • Serve as a focal point for escalation and communication activities between users and IT teams, ensuring effective and efficient execution of change activities.

Highlight and escalate risks and issues to management.

  • Consult and provide guidance to project teams, assisting in the preparation for service transition from project to operations.
  • Define and track success metrics and monitor the progress of Change and Release Management.
  • Utilize Excel and project / portfolio management platforms for specific tasks related to Change and Release Management.
  • Implement audit recommendations to improve compliance and risk management

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8 days ago
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