Office Manager / Bookkeeper

We're seeking someone to fill a key leadership role, that has excellent accounting skills and is a serious multi-tasker. As the Office Manager, you will be responsible for hiring, managing, training, and motivating the Office team.

You will serve as the in-house expert on QuickBooks®, Microsoft Office, and proprietary software. In addition, you will ensure all job files are properly audited and contain all required documentation.

If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership.

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.

Primary Responsibilities

Manage Office Staff

Manage accounts payable, accounts receivable, and cash management

Maintain accurate records in QuickBooks®

Create financial reports and perform analysis

Complete accounts receivable and accounts payable activities

Prepare and maintain cash management reports

Coordinate and administer payroll and benefits

Complete and document HR compliance

Oversee performance management and documentation

Develop the office division annual plan

Document and manage the office division performance

Monitor and maintain inventory, fixed assets, and business resume

Maintain tax, insurance, and compliance requirements

Maintain vendors, resources, and subcontractors

Coordinate and maintain company calendar and franchise communication

Position Requirements

5+ year(s) of office, accounting, or customer service management experience

3+ year(s) of experience with QuickBooks Online (QBO)

2+ years of experience with collection activities

Strong professional background of 2-3 years bookkeeping experience

Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times

Polite, confident, and excellent customer service skills, including listening and questioning skills

Excellent organizational skills and strong attention to detail

Experience in building a strong team with tangible leadership skills

Solid organization and planning capabilities, strong attention to detail

Demonstrated history of ability and growth in managing an office environment

Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times

Very self-motivated and goal-oriented with ability to multi-task

Capability to work in a fast-paced, team-oriented office environment

Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks®

Ability to learn new software and proprietary software

Experience in customer service industry environment a plus

Ability to successfully complete a background check subject to applicable law

Hours

40 hours / week, flexible to work overtime when required

Generally 8 : 00 a.m. 5 : 00 p.m., can vary as business demands

Pay Rate

Competitive salary based on experience.

We are a non-smoking facility and an equal opportunity employer.

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service.

With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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