Job Description
Job Description
N.E.W. Community Clinic's mission is to provide access to quality, comprehensive, and compassionate healthcare for the underserved in our community.
We provide healthcare services including medical, dental, mental healthcare, WIC, and community outreach services to anyone in our community who may be living in poverty or who may be underserved.
We take care of people regardless of the ability to pay.
N.E.W. Community Clinic believes that all people are entitled to equal employment opportunities. We follow all state, local, and federal laws prohibiting discrimination in all matters involving hiring and employment.
Essential Functions of the Job :
- Responsible for all phases of patient intake, patient electronic records, and collecting fees according to policy.
- Input patient data into patient record in an accurate manner.
- Assist patients as necessary to complete necessary forms.
- Assist with maintenance of the clinic reception area and general clinic maintenance and cleaning as requested.
- Assure that all confidential information, including locking computer equipment and logging off telephones is completed at the end of the day and any other time the clinic reception area is vacant.
- Documentation of patient concerns / requests and forwarding concerns to appropriate providers / staff.
- Provide and obtain signatures on required forms and consents.
- Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle.
- Scan all registration and clinical documentation into the system and maintain all medical records.
- Maintain cash drawer according to policies.
- Mail necessary documents to clients or identified parties and distribute incoming mail appropriately.
- Receive deliveries including mail from various carriers and forward to appropriate departments as needed.
- Notify appropriate contact of any malfunctioning equipment or maintenance needs.
- Interpret for clinical sessions as needed
- Fill in for call center as needed.
- Bilingual English and Spanish
Qualifications and Education Requirements
- Education - High school diploma or equivalent required.
- Experience - 1-2 years of medical office receptionist and / or switchboard experience preferred.
- Language - Ability to comprehend and use both English and Spanish language written and spoken to communicate information and ideals.
- Hours of Work - Monday-Friday from 9am-5 : 30pm
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